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Senior Client Partner

Job in Barry, Vale of Glamorgan, CF62, Wales, UK
Listing for: Getronics
Full Time position
Listed on 2026-05-31
Job specializations:
  • Business
    Business Development, Client Relationship Manager
Job Description & How to Apply Below

What we can give you:

  • 37.5-hour working week with flexible working options, giving you that much needed work/life balance
  • 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays
  • Hybrid working anywhere in UK, commutable to one of our UK offices 2 days a week
  • Full training provided as part of robust induction process, including opportunities for continual development with our North Star online learning platform which has over 80,000 courses available
  • Employee Referral Scheme
  • Flexible benefits package that aims to offer something for everyone
  • Get Vibes – our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics!
  • 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme
  • To give back to the community and in support of our global ESG programme, you’ll be given 1-day paid leave to participate in local volunteering projects
  • Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva
  • Private medical cover from day 1
  • Global Recognition Program – 40+ awards were made last year under our Recognise Me scheme
Role Purpose

We are seeking a strategic and highly driven Senior Client Partner to lead customer growth, expand market presence, and support the development of a strong commercial pipeline across our priority verticals:
Financial Services, Hospitality, Enterprise/Manufacturing and Travel.

This role combines strategic account expansion
, new logo acquisition
, and solutions‑led commercial leadership
, working closely with our Client Service Managers (CSMs) and a dedicated technical expert to drive value for customers and sustainable revenue growth.

Ideal candidates bring a strong background in application development
, business applications
, or similar digital solution environments, with a track record of shaping fresh, differentiated value propositions for customers.

What to expect
  • Define and execute a market‑aligned commercial strategy focused on expanding existing customer footprints (typical deal sizes £1.5m+) and securing large new logo opportunities (£500k+).
  • Build and manage a healthy, predictable pipeline across target industry verticals, ensuring consistent quarter‑on‑quarter growth.
  • Develop and articulate compelling solution propositions across applications development, digital platforms, and business applications.
Customer Expansion & Relationship Management
  • Lead strategic engagement with key customers to secure renewals, upsell opportunities, and long‑term partnerships.
  • Work closely with Client Service Managers to identify growth opportunities and ensure seamless delivery‑to‑commercial alignment.
  • Build senior‑level relationships with customer stakeholders, influencing decision‑makers and shaping long‑term account strategies.
Cross‑Functional Collaboration
  • Partner with an embedded technical expert to shape customer‑centric solutions and ensure technical credibility throughout the sales cycle.
  • Collaborate with internal teams (Delivery, Pre‑Sales, Operations, Finance, Marketing) to ensure profitable delivery, value creation, and customer satisfaction.
  • Drive commercial governance processes, forecasting, and performance reviews with senior leadership.
Opportunity Management & Deal Execution
  • Oversee complex commercial cycles including scoping, solution development, pricing, and contract negotiation.
  • Lead strategic bids for large‑scale engagements, ensuring clarity of value and competitive differentiation.
  • Monitor pipeline health, KPIs, financial metrics, and forecasting accuracy; provide clear reporting to senior management.
Market & Competitive Insight
  • Identify market trends, customer challenges, and emerging opportunity spaces across Financial Services, Hospitality, Enterprise/Manufacturing and Travel.
  • Bring fresh market insight to help evolve offerings and shape new go‑to‑market capabilities.
  • Maintain strong understanding of the competitive landscape and customer buying behaviours.
What we expect from you
  • Experience in commercial, account growth, or business development roles…
Position Requirements
10+ Years work experience
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