Business Support Officer

About The Role

Pay Details - Grade 4 - £25,989 - £26,403

Hours of Work / Working Pattern
: 37

Main Place of Work
:
The Alps

We are seeking a motivated and organised Business Support Officer to join our team within the Environment & Housing Services Directorate, based at the Alps Depot. This is a key administrative role supporting service delivery across a busy operational environment. You will play a vital part in ensuring efficient day‑to‑day operations, delivering excellent customer service, and supporting continuous improvement.

• Providing high-quality administrative and customer service support
• Processing applications, registrations and associated documentation
• Liaising with internal teams, enforcement services and external partners
• Supporting fleet management systems, including telemetry and reporting
• Monitoring, analysing and reporting on data to improve services
• Processing invoices and supporting financial administration
• Responding to customer enquiries via telephone, email and face‑to‑face
• Supporting operational projects and service improvements

This is a fast‑paced, hands‑on role requiring a proactive, "can‑do" approach and the ability to work under pressure to meet deadlines.

We are looking for a candidate who is organised, customer‑focused and able to thrive in a busy team environment.

• Enthusiastic and proactive
• Reliable, professional and punctual
• Strong team player with a flexible approach
• Committed to delivering high‑quality customer service

For further information contact Joanne Dovey – J

Please see attached job description / person specification for further information.