Revenue Assurance Officer

## Revenue Assurance Officer Apply locations:
Prestatyntime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
June 20, 2026 (2 days left to apply) job requisition :
0052478
** Revenue Assurance Officer - Self-Pay
**** Prestatyn, North Wales
**** Salary : £27,105.00 per annum  plus bonus up to £250 per month if KPI's are met
**** Full time: 37.5hrs pw
***
* Shifts:

Monday-Friday, 9am-5pm
**** Permanent
* * We are looking for a Revenue Assurance Officer to join our Revenue Assurance team based in Prestatyn.

Reporting to Self Pay Team Leader, the candidate will assist the group wide management of recording, resolution and payment of accounts that remain unpaid following treatment by the payor or accounts in a credit status.

The role will involve frequent interaction with facility staff and Senior Management, Clinical Teams and , internal and external teams to assist in the resolution of the accounts.
** Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in our Contact Centre team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives daily.
***
* What you’ll do:

*** Contacts & resolves underpaid claims relating to bulk issues identified with specific self-funding patients
* Performs appropriate follow up with Payer and gains commitment for payment.
* Identifies and communicates contract related issues to Contracts leadership as appropriate.
* Collaboratively works with 3rd party debt collection agency for self pay invoices
* Reviews self pay invoices that are on hold status due to queries/complaints
** What you’ll bring:
*** Very strong interpersonal skills and demonstrated ability to build relationships and partner with stakeholders up to senior management level.
* Team player and ability to build effective working relationships
* Working collaboratively (rather than competitively) with others to achieve a common goal.
* Experience of presenting financial information to non-finance professionals
* Ability to demonstrate high level of enthusiasm and a proactive attitude.
* Demonstrated analytical skills and excellent computer/systems skills with demonstrated spreadsheet and database expertise
* Demonstrative IT skills within MS office to include Excel
** Why HCA UK?
** Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a  Revenue Assurance Officer you’ll be eligible for:
* 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
* Private Healthcare Insurance for treatment at our leading hospitals
* Private pension contribution which increases with length of service
* Season Ticket Loan and Cycle to Work scheme
* Group Life Assurance from day one
* Critical illness cover
* Enhanced Maternity and Paternity pay
* Corporate staff discount for all facilities including Maternity packages at The Portland
* Comprehensive range of flexible health, protection and lifestyle benefits to suit you
* Discounts with over 800 major retailers
** Culture and values
** At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be…