HIV Medicines Coordinator and Administrator

Package Description As a HIV Medicines Coordinator and Administrator Support,you’ll be part of our valued team based at our Coventry and Warwickshire Sexual Health Service. You will feel valued as aHIV Medicines Coordinator and Administrator Support within HCRG Care Group, receiving access to exclusive rewards and benefits including:

A salary of £23,875.00-£25,814.00 dependent on experience, with access to our group pension

Free tea, coffeeand milk at your base location

Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates

Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling

Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ring fenced innovation funding each year

Job Introduction Coventry and Warwickshire Sexual Health Service are looking for a highly motivated person to join our developing HIV Team. The team consists of Consultants, Doctors, Nurses and other administration colleagues. This opportunity is unique within the service and will evolve and develop as the team develops

We are looking for a HIV Medicines Coordinator and Administration Support who works well as team and independently. You will be required to coordinate processes in relation to provision of HIV drugs, such as monitoring of stock, monitoring and recording of collection by individual patients, delivery monitoring, and generally support the HIV Pharmacists in ensuring that patients medications are monitoring and coordinated.

As part of the role, you will be required to communicate directly with patients and support them in organising collection and provide updates and escalate issues within the HIV team. This is a part-time role, working 30 hours per week. There is the requirement to work across all 4 sites, so having a driving licence and access to a vehicle is essential.

Main Responsibilities To act as a point of contact for HIV patients requesting medications and act accordingly and as per internal processes

The post holder will ensure that routine information is communicated to the team, department or other stakeholders when relevant.

To manage and maintain accurate patient records and documentation in relation to their medication supply and escalate any issues

To assist with medication administration processes under supervision, ensuring compliance with protocols but also working with the Pharmacist and other colleagues within the HIV service develop and improve the processes for patients

Support the Pharmacists with inventory management

Schedule appointments and coordinate patient appointments

Respond to patient medication queries by communication with patients face to face and on telephone

Prepare and process any paperwork related to prescription and patient care

Take part on the MDT in relation to any prescribing preparation and actions

To liaise with the dispensing pharmacy to accurately monitor the progress of requested medications

Work closely with the dispensing pharmacy staff regarding any supply and medication issues and relay these back to the HIV pharmacy team.

Ideal Candidate Essential Minimum  3 GCSE’sPrevious experience in working in a pharmacy environment or in healthcare administration for a minimum of 1 year Driving License and access to a car for work purposes.

Confidence to work independently and intuitively within HIV specialism.

Knowledge of medication administration procedures and patient care practices

Able to…