HR Advisor

At voco,
everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal,
non-pretentious stay that leaves our guests with a lasting impression
. With a focus on our environment
, you will be greeted by environmentally conscious innovations from start to finish.

Set on Cardiff Bay's waterfront, voco St David's Cardiff makes a bold statement, with its glass-fronted façade, private balconies, floor-to-ceiling windows, and coastal setting.

The Tir a Môr at voco St David’s Cardiff is our eclectic restaurant and bar. Our bold flavours draw inspiration from world food cultures and blend perfectly with the best seasonal produce Wales has to offer.

The Spa ’s, located in the hotel, offers just the place to unwind and has been voted one of the best spas in the UK. voco St David's Cardiff is a wonderful setting for meetings, conferences, weddings, and celebrations alike.

We are looking for an individual to assist in the smooth running of the HR Department by assisting on a regular basis with the established administration and operational procedures within the HR function, as well as supporting with setting up HR initiatives and events, assisting in ad-hoc HR projects, and advising Managers on Process and Policy.

We are looking for a creative, adaptable and confident person to work in this department.

This role is full-time and will be based onsite at voco St. David’s Cardiff, as a part of Cluster HR operations between voco St. David’s Cardiff, Hotel Indigo
- Gloucester and Hotel Indigo
- Torquay. As such, travel to these properties will be expected in line with the business need.

An our HR advisor, your main responsibilities will be:

• Implement the People Plan by using the right People tools and enablers to create a meaningful colleague lifecycle experience
• Enable managers to build a positive, inclusive, engaging culture, advising on performance and retention activities
• Collaborate with Talent Acquisition and hiring managers to run an efficient, effective attraction and selection process
• Own the onboarding process so every colleague has a great start, and coach, track and advise managers through the first 90 ‑ day programme
• Support managers to identify talent needs and development opportunities, including early careers strategies (IHG Academy, apprenticeships)
• Provide pragmatic HR advice to managers and colleagues, directing them to the right channels and policies
• Mediate and mitigate colleague issues by coaching managers, elevating the colleague experience
• Use HR systems to access, track and manage data; compile insights that inform decisions.
• Own and deliver the IHG colleague survey cycle, including administration and facilitation of action planning
• Ensure consistent implementation of IHG HR policies and operational standards across the hotel
• Improve processes, systems and ways of working; assign tasks within set objectives and monitor progress against metrics

To succeed as an HR Advisor, you will need:

• Minimum 2 years’ generalist HR experience, ideally in an operational setting (hospitality/retail/service)
• Working towards CIPD Level 5 - being qualified already is a plus, and a sound understanding of UK employment law & best practice
• A track record of working with line managers to drive commercial performance through people and deliver pragmatic solutions at pace
• Organised, Resilient and High Attention to detail: manage multiple deadlines, keep data accurate, and see projects through
• HR systems confidence (HRSS/HRIS), reporting and insight generation; awareness of workforce planning elements and commercial drivers
• A clear view of what great culture looks and feels like, with the determination to make it real.

Our HR Advisor enjoys a range of benefits including:

• The voco St. David’s Colleague experience stay – a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Meals whilst on duty
• 28 days holiday each year, including bank…