Senior Product Manager; Cloud

Senior Product Manager (Cloud)

Join to apply for the Senior Product Manager (Cloud) role  AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no‑code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder‑approved integrations, we’re changing the way people bring systems together and scale ideas for impact.

Since our founding in 2019, we’ve grown into a diverse team of over 160 people working across Europe and the US, connected by a shared builder spirit with our centre of gravity in Berlin. Along the way, we’ve:

• Cultivated a community of more than 650,000 active developers and builders
• Earned 145k+ Git Hub stars, making us one of the world’s Top 40 most popular projects
• Been ranked as one of Europe’s most promising privately held SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100)
• Raised $240m to date, from Sequoia’s first German seed to our recent $180m Series C — bringing us to a $2.5bn valuation
• And are grateful for our 94 eNPS score (most companies would call 70 excellent)

We’re in a defining moment of an incredible journey. Come and build with us.

🎯 Your main goal will be to make n8n Cloud the reliable, secure, and scalable way to orchestrate AI/automation at scale — supporting enterprise use cases while preserving builder speed.

• Prioritize and sequence initiatives across Infra & Services (e.g., Paddle billing migration, Cloud Dashboard quality, security hardening, multi‑region, resilience & scale).
• Lead problem discovery with Support/CS/Data and translate insights into crisp PRDs, metrics, and milestones.
• Run weekly ops with EMs/SRE lead (triage, risk burndown, release readiness) to keep delivery on track and reduce incident/support load.

• Define SLOs with SRE/Infra and enforce error budgets and guardrails for shipping.
• Establish incident response rituals and runbooks; drive postmortems with prioritized, tracked action items.
• Improve resilience and time‑to‑recover by tightening triage flows and strengthening release readiness.

• Partner with Finance/Rev Ops on entitlements, proration, refunds, dunning, reporting, and auditability.
• Drive alignment with Cloud Growth through shared backlog boundaries, clear interfaces/SLAs, and a recurring “interlock”.
• Elevate Cloud Dashboard UX with Design/Frontend via improved IA, instrumentation, and usability across provisioning, usage, billing, quotas, and incident notices.

• ☁️ Cloud/SaaS platform expertise: 5–8+ years in Product with 3+ years in Cloud/SaaS platform, infra, Dev Ops, or billing/entitlements domains.
• 🧩 Technical problem‑solving:
  Comfortable diving into highly complex, technical systems and trade‑offs.
• 🧭 Operational rigor:
  Strong project manager known for helping teams work efficiently and predictably.
• 🧵 Multi‑squad orchestration:
  Operate across ~1.5–2 squads, set sequencing, and make clear prioritization calls.
• ⚡ Bias to action:
  Default to doing over endless analysis and keep momentum without sacrificing quality.

• 📚 Documentation mindset:
  Default to writing things down to create clarity and speed.
• 🗺️ Structure from chaos:
  Enjoy bringing order, cadence, and guardrails to ambiguous problem spaces.
• 🤝 Internal user empathy:
  Treat internal stakeholders (Infra/SRE/Support/Finance) as users.
• 🛡️ Compliance familiarity:
  Partnered on access controls, data residency signals, or vendor risk programs.

At n8n, your work won’t disappear into a slide deck. As a senior IC PM across two squads, you’ll own the backbone of our Cloud — where reliability, scale, and billing UX directly impact revenue, NPS, and our community of hundreds of thousands of builders. You’ll join one of Europe’s fastest‑growing startups, backed by a recent Series B, and a remote‑first team that values autonomy, experimentation, and continuous learning.

You’ll help make n8n Cloud enterprise‑ready (multi‑region,…