Oracle Cloud Service Consultant

Next Ventures is seeking an Oracle Cloud Service Consultant for a contract role with our client in the UK.

Start Date:

ASAP

Location:

UK

Travel:
Fully Remote

Duration: 7 months

• Lead the implementation, enhancement, and support of Oracle Fusion Service Cloud modules across end‑to‑end service life cycles.
• Drive requirement‑gathering workshops with business stakeholders to understand customer service, after‑sales processes.
• Perform gap analysis and future‑state solution design, translating business needs into scalable Oracle Fusion Service configurations.
• Configure and deploy Oracle Fusion Service modules including:
  Service Requests (SR Management), Knowledge Management, Service Contracts & Entitlements Service Request, in junction with Maintenance Work Order Design and configure service workflows, SLAs, escalations.
• Collaborate with Sales, Supply Chain, Finance, and Inventory teams to ensure integrated service‑to‑cash and service‑to‑repair processes.
• Support and design integrations with related Oracle modules such as Inventory, Order Management, Procurement, Installed Base, and Receivables.
• Prepare and maintain functional design documents (FDDs), configuration workbooks, test scenarios, and user guides following project governance standards.
• Lead UAT, defect management, cutover planning, and go‑live support, ensuring timely delivery and high solution quality.
• Conduct end‑user training and change‑management activities to drive solution adoption and operational readiness.
• Act as a trusted functional advisor, managing stakeholder expectations and ensuring alignment with business KPIs.
• Field Service (OFS / Fusion Field Service) – Nice to have

Skills & experience:

• 5+ years of experience in Oracle Service implementations
• 2–3 full‑cycle Oracle Fusion Service Cloud rollouts
• Strong functional expertise in Oracle Fusion Service modules
• Hands‑on configuration and deployment experience
• Working experience with Install Base (Enterprise and Customer Assets both)
• Solid understanding of after‑sales service, warranty, repair
• Field service processes is nice to have
• Experience with cross‑module integrations (Service ↔ Inventory ↔ SCM ↔ Finance)
• Exposure to Oracle Integration Cloud (OIC), REST/SOAP integrations is a strong plus
• Strong leadership and client engagement capabilities with a focus on building long‑term relationships
• Self‑starter with a proactive mindset and the ability to manage ambiguity and competing priorities
• Demonstrated ability to mentor junior consultants and contribute to internal knowledge‑sharing initiatives
• Willingness to learn and adapt to evolving technologies and best practices in procurement transformation

if you are interested, please submit your CV or send it to