Product Delivery Manager

At Monterosa we're looking for a Product Delivery Manager to join our team.

At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical innovation, our platform blends interactivity, gamification, and data to drive meaningful participation dquartered in the UK with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional client experiences.

The Product Delivery Manager is responsible for the successful delivery of multiple concurrent fan engagement products and projects within Monterosa.

This role focuses on coordinating delivery, maintaining momentum, and ensuring strong client communication across a portfolio of typically 5–10 active projects.

Working at the intersection of customer, product, and delivery, the Product Delivery Manager ensures that work is aligned to client goals while maximising the value of Monterosa’s platform.

Unlike traditional project management roles, this position emphasises outcomes over process, requiring strong organisational skills, commercial awareness, and the ability to manage multiple work streams efficiently without heavy reliance on formal methodologies.

You’re a confident and adaptable Product Delivery Manager who thrives in fast-paced, client-focused environments. You bring a strong blend of organisation, commercial awareness, and emotional intelligence, enabling you to build trust quickly and navigate complex challenges with ease. Naturally collaborative, you communicate clearly with both technical and non-technical stakeholders, and take pride in delivering high-quality outcomes. You’re proactive, solutions-driven, and motivated by continuous improvement for yourself, your team, and the products you help bring to life.

Own the day-to-day delivery of multiple concurrent projects, ensuring progress, alignment, and timely execution

Maintain clear visibility across all active work streams, identifying risks, dependencies, and priorities

Ensure projects are delivered to a high standard, aligned with agreed outcomes and timelines

Your approach will be consultative as the SME with a solutions-driven mindset to reach specified goals

Act as a primary point of contact for clients during delivery

Maintain regular, structured communication (updates, check-ins, reporting)

Build strong, trusted relationships with stakeholders at varying levels of seniority

Manage expectations effectively, including scope, timelines, and delivery constraints

Coordinate cross-functional teams (engineering, design, product, support) to ensure smooth delivery

Facilitate alignment between internal teams and customer needs

Remove blockers and drive momentum across projects

Ensure clarity of scope and priorities across all stakeholders

Understand project scope, commercials, and priorities to support efficient delivery

Identify risks to scope, timelines, or profitability and escalate where needed

Spot opportunities for account growth and collaborate with commercial teams

Contribute to improving delivery processes, tools, and ways of working

Share learnings and feedback to enhance product and delivery outcomes

Support a culture of accountability, collaboration, and high performance

Do you want to join our team as our new Product Delivery Manager? Then we'd love to hear about you!