Senior Accommodation Manager; Property

The Role

The Senior Accommodation Manager (Property) is responsible for the operational management of the University’s residential estate, ensuring that all accommodation is safe, compliant, well‑maintained, and delivers an excellent living environment for students and visitors. The role is central to meeting statutory and regulatory obligations, and supporting the University’s objectives for student satisfaction, reputation, and income generation.

The Senior Accommodation Manager (Property), reporting in to the Head of Accommodation and Conferencing Services, is responsible for the oversight of a range of property related services provided by internal and external stakeholders, including lifecycle planning, planned and reactive maintenance, statutory compliance, and refurbishment activity, ensuring the residential portfolio remains fit for purpose, resilient, and sustainable.

Working closely with colleagues from Estates, Facilities Management, Student Services, Accommodation & Conference Offices, and other internal and external partners, the role ensures that services provided to residents living within university owned and managed accommodation are delivered efficiently, consistently, and to a high professional standard in order to maximising the customer experience and meet a range of compliance obligations.

As a senior member of the Accommodation & Conferencing leadership team, the Senior Accommodation Manager (Property) acts as a key point of contact for all property‑related matters. The post holder represents the department in a range of contractual, commercial, and operational discussions with third‑party providers and contractors, ensuring that agreements are managed effectively and risks are controlled.

This role is critical to maintaining and enhancing the University’s reputation for high‑quality accommodation and plays a significant part in supporting student recruitment, retention, wellbeing, and the overall residential experience.

To make an informal enquiry, please contact Tom Bates at

Appointments are normally made within 4 - 8 weeks of the closing date.

This job description is subject to review and amendment in the light of the changing needs of the University, to provide appropriate development opportunities and/or the addition of any other reasonable duties.

Property Management

• Work to ensure the residential estate is maintained to a consistently high standard, providing a safe, compliant, and welcoming environment for residents, in line with all relevant housing, building, and landlord legislation, including the UUK Accommodation Code of Practice.
• Take operational responsibility for the condition and performance of the building fabric, fixtures, fittings, furnishings, and communal areas, working collaboratively with Estates, Facilities and approved third‑party contractor colleagues.
• In conjunction with Estates and approved third‑party contractor colleagues, monitor lifecycle replacement programmes, planned preventative maintenance (PPM), and statutory compliance schedules to ensure assets are maintained effectively and sustainably.
• Lead and coordinate on behalf of the department any refurbishment, enhancement, and minor capital works projects, particularly during vacation periods, ensuring projects are delivered on time, within budget, and to agreed quality standards.
• Maintain a thorough working knowledge of project agreements, nomination agreements, and service‑level agreements with third‑party residential providers, ensuring contractual obligations, performance standards, and reporting requirements are met.
• Act as a key point of contact for property‑related matters, coordinating and communicating planned and reactive works with residents, University colleagues, and external stakeholders to minimise disruption and manage expectations.

• Identify risks, trends, and opportunities relating to property condition and performance, making recommendations for continuous improvement and future investment.
• Support the Head of Accommodation & Conferencing Services in the management of third party contracts relating to the residential estate.
• Work closely with Accommodation &…