PEARS Experience & Complaints Manager
Job in
Barry, Vale of Glamorgan, CF62, Wales, UK
Listed on 2026-08-08
Listing for:
Betsi Cadwaladr University Health Board
Full Time
position Listed on 2026-08-08
Job specializations:
-
Management
Job Description & How to Apply Below
Betsi Cadwaladr University Health Board (BCUHB) North Wales seeks an experienced manager to lead the PEARS team, coordinating NHS redress and concerns investigations across the organisation. You will manage sensitive enquiries, ensure timely responses, and drive learning from concerns to improve patient experiences.
The role requires postgraduate education or equivalent experience, strong analytical and presentation skills, and the ability to work across all organisational levels.
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