Food service assistant; retail

Overview

Healthy outcomes start with positive patient experiences. 22.5 Hours / Any 3 days over 7 (including weekends) / Covering afternoon and night shifts. £10.45 - £12.60 per hour. Uniform Provided / Access to Blue Light Card / Sodexo Benefits. 20 Days Holiday per Year (pro rata). Location is Royal Stoke Hospital. Check your local transport links here:
Plan Your Journey | Traveline - the destination you should input is: ST4 6QG
.

Feed our customers and we’ll fuel your career. At Sodexo, we believe that each interaction is an opportunity to make a meaningful difference. As a Food Service Assistant at Royal Stoke Hospital, you'll play a vital role in enhancing the daily experiences of patients, visitors, and staff. Your dedication to exceptional customer service can help alleviate the stress often associated with hospital stays, contributing to a more comfortable environment for all.

Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

• This role will cover both Subway and Costa outlets
• Prepare and present retail/food produce for daily service in line with specifications and Sodexo standards
• Maintain food safety, allergen awareness, stock rotation, and hygiene standards to ensure guest and staff safety
• Deliver excellent customer service, including upselling and supporting positive feedback and survey results
• Operate and declare the till daily, accurately capturing all revenue
• Support promotional activity by maintaining adequate stock levels and minimising waste or spoilage
• Participate in training, appraisals, and competency checks, and carry out additional duties to support smooth retail operations

• Previous experience in food preparation and service within a fast-paced retail or customer-facing environment
• Level 2 Food Safety qualification (preferred) with strong literacy and numeracy skills
• Excellent communication and interpersonal skills with the ability to engage customers and colleagues at all levels
• Strong time management and organisational skills, able to prioritise effectively under pressure
• Self-motivated with a positive attitude to learning and personal development
• Team player who works well collaboratively while maintaining high standards

• Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:
• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided
• Opportunities to gain experience through learning and development
• Cycle to Work scheme & volunteering opportunities
• Flexible working and a dynamic team environment
• Competitive pay

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer and run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.  

to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.