Customer Team Member

Customer Team Member

Location:

1 Colcot Road , Barry, CF62 8HJ

Pay: £13.04 per hour

Contract:

15 hours per week + regular overtime, permanent contract, part time

Working pattern:
Closing shifts from mid-afternoon through to late evening and close, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview.

Join us as a Customer Team Member and play a key role in delivering friendly, helpful service in your local Co-op store.

What you’ll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands‑on on the shop floor and tills, and contribute to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Promote Co-op Membership and support your local community.

What you’ll bring:

• A genuine passion for helping people and delivering great service.
• The ability to work as part of a team and flexibly across a range of shifts.
• An interest in retail and working in a busy store environment (experience not essential).

Why Co‑op?

• Full training and career development resources.
• 30% discount on all Co‑op products in-store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday (pro rata, including bank holidays).
• 24/7 access to GP appointments and colleague support programme.
• Cycle to work scheme.
• Market‑leading policies to help you through life’s big moments.
• Building an inclusive workplace.

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we’ll support you.

Why this job matters:

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co‑op membership, helping more customers enjoy the benefits of our unique business.