Learning Support Services Specialist; Substitute​/Oncall

Overview

LEARNING SUPPORT SERVICES SPECIALIST (SUBSTITUTE/ONCALL)
Barstow Community College

Salary: $20.01 Hourly

Location: BARSTOW, CA

Job Type: TEMPORARY

Job Number: 00115

Department: ACADEMIC AFFAIRS

Division: DISTANCE EDUCATION & LEARNING SUPPORT SERVICES

Opening Date: 12/21/2018

Closing Date:

FLSA: Non-Exempt

Bargaining Unit: CL

Overview of Barstow Community College: Barstow Community College is an open-access, comprehensive two-year institution serving a diverse student population in the Mojave region of San Bernardino County, California. The College’s campus is located in Barstow, California.

Additional context: Established in 1959, the Barstow Community College District (BCCD) serves multiple communities and maintains a satellite learning center at the U.S. Army National Training Center in Ft. Irwin, California.

Mission context: Barstow Community College provides equitable, accessible, and affordable education with various degree, certificate, and job skills programs, aiming to support holistic student success and lifelong learning.

Continuing recruitment: This is a continuous recruitment for an applicant pool to fill part-time, substitute, temporary, or hourly assignments on an as-needed basis. Substitute compensation will be calculated using step 1 of the level the classification is placed on the Classified Salary Schedule.

• Coordinate recruitment, assignment, and scheduling of student tutors to meet faculty and student needs.
• Assist with staffing and scheduling of computer and tutorial labs; implement and post a master schedule; coordinate lab or classroom needs.
• Assist student tutors and student workers with onboarding and orientation; supervise tasks as directed.
• Oversee tutors and student workers to ensure timely completion of work and adherence to district policies.
• Provide training for tutors and student workers, including use of study materials and online resources.
• Update tutorial services, proctoring, and computer lab information pages with hours, services, and policies.
• Analyze tutor scheduling and assignments to optimize learning support services.
• Monitor student progress and refer to other college services as appropriate.
• Proctor exams and assessment testing; assist with online and distance learning proctoring.
• Distribute and collect testing materials; ensure compliance with testing requirements and report improprieties as needed.
• Enforce student usage policies and guidelines; work with IT to maintain computer lab equipment and software.
• Troubleshoot minor software problems; provide computer-related support for learning environments.
• Assist students and faculty with basic academic computer usage and LMS access; support student accounts.
• Collaborate with staff to provide learning support services; maintain inventory of instructional materials and supplies.
• Maintain records for appointments, finances, and usage statistics; prepare statistical reports and surveys.
• Publicize services and hours through classroom presentations and informational materials.
• Maintain knowledge of testing requirements and participate in related conferences and training.
• Distribute test records, issue routine printouts, respond to requests, and maintain confidentiality.
• Perform general clerical duties; serve as learning support services receptionist and greet visitors.

• Knowledge of instructional programs and student support services; test administration and scoring; office practices and record-keeping.
• Ability to interpret policies, laws, and regulations; maintain records; work confidentially; meet schedules; communicate effectively; train others.

Education and Experience: Associate degree and three years of related experience OR any equivalent combination of education and experience.

Environment: Office environment; may involve driving a vehicle to conduct work.

Physical Demands: Includes varied tasks such as sitting, standing, lifting up to 25 lbs, reaching, and operating office equipment. See description for details.

Notice: This job description is intended to describe the general nature and level of work and is not exhaustive.

The Barstow Community College District is an equal opportunity employer. All applicants will receive consideration without regard to race, creed, color, national origin, ethnicity, gender, gender identity, sexual orientation, marital status, religion, disability, political affiliation, age, or veteran status.

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