Supply Technician

Job Summary

This position performs limited aspects of technical supply management work (e.g., inventory management, storage management, cataloging, and property utilization) related to depot, local, or other supply activities. Work is typically segregated by commodity area or function and controlled in terms of difficulty, complexity, or responsibility. Assignments relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty.

The work generally involves individual case problems or supply actions. This work may require consideration of program requirements together with specific variations in or from standardized guidelines. Assignments require a good working knowledge of the governing supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; an understanding of the needs of the organization serviced; and analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and to take or recommend action based upon application or interpretation of established guidelines.

• Performs supply/warehouse activities for receipt, storage, issue, and inventory functions of equipment.
• Resolves discrepancies including shortages, overages, duplicate shipments, misdirected shipments, transportation discrepancies, receipt rejects, and misidentified equipment.
• Performs research using applicable systems.
• Contacts and coordinates with local and depot level Item Managers and installation customers to resolve receiving variances.
• Prepares various supply and transportation documentation.
• Tracks requisition statuses, conducts follow‑up actions, and receives supplies.
• Inputs report information and adjusts within applicable system(s).
• Ensures that proper funding and shipping requirements are met on incoming and outgoing shipments.
• Performing inventory and issuing supplies.
• Works closely with Government Inspectors to resolve receipt discrepancies.
• Assigns locations to materials until disposition instructions are received.
• Performs technical aspects of inventory and storage management functions and conducts causative research for inventory adjustments.
• Provides process and inventory analysis and makes recommendations for improvements.
• Provides customer service support on requests for information, inspections, and shipping status.
• Prepares and submits supply discrepancy reports.
• Performs storage inspections, minor repair of packaging, and limited testing of material to detect deterioration of material and/or packaging.
• Provides scheduled escorted warehouse visits for customers (as approved) for technical inspections.
• Communicates with customers, obtaining feedback to measure and improve customer satisfaction.
• Applies real‑time physical updates to NSN attributes at the bin face to change material identification, unit of pack, and unit of issue.
• Maintains site and global records of NSNs, local stock numbers (LSNs), CAGE and part numbers, and service unique stock numbers.
• Conducts location surveys (physical verifications) between assets physically in location and recorded in the locator record data.
• Provides on‑call after‑hours assistance as assigned.
• Understands and meets established productivity and quality control goals associated with assigned functional area/process.
• Follows established guidelines in performing day‑to‑day routine tasks as outlined in Standard Operating Procedures (SOPs), technical manuals, and audit readiness standards.
• Understands the acceptable performance levels (APLs) associated with assigned functional work areas/process and works expeditiously to meet contractual and team goals.
• Creates, works in, and maintains complex spreadsheets.
• Adheres to government, contract, and company policies and procedures.
• Uses e‑mail to receive and disseminate workload tasks and information.
• Maintains a safe and secure work environment.
• Performs other duties as assigned in association with established management and contract compliance plan and workload requirements.
• Adheres to PTi quality, safety, and…