Selling Manager

Selling Manager – Ralph Lauren

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Ralph Lauren Corporation (NYSE:

RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps.

At Ralph Lauren, we unite and inspire the communities within our company and those we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion and fairness for all. We foster a culture of inclusion through Talent, Education & Communication, Employee Groups and Celebration.

• Lead the Store Leadership team by executing strategic plans and ensuring profitable business in a dynamic, complex environment.
• Champion advanced selling tools and execute daily/weekly business objectives by assigning and managing tasks, goals, and priorities for the team.
• Drive sales performance, enhance customer satisfaction, and foster a collaborative team environment.
• Provide feedback, coaching, and support to the sales team to meet and exceed sales targets.
• Monitor sales metrics, share performance data, and execute strategies to optimize performance.
• Support and lead a small team, ensuring effective communication, coordination, and development of team members.
• Leadership roles prepare for future management opportunities within Ralph Lauren.

• Foster a collaborative team environment through open communication, feedback, and recognition.
• Drive team performance through coaching, goal-setting, and development.
• Monitor and achieve sales targets, KPIs, and performance metrics.
• Model selling behaviors and lead by example on the sales floor.
• Act as mentor to employees, enhancing skills and product knowledge.
• Support training programs aligned with selling and brand standards.
• Provide feedback to Store Management on team performance and development needs.
• Demonstrate and champion Ralph Lauren's Cultural Focus Areas (CFAs) and Success Drivers through leadership and daily interactions.

• Implement clienteling strategies to build customer loyalty.
• Execute promotional activities and sales events.
• Ensure consistent customer experience aligned with Ralph Lauren and CEL standards.
• Support customer complaint resolution, escalating as needed.
• Champion new technology for New Ways of Selling and More Ways to Shop.
• Communicate sales and profit performance tools to the store team.
• Report product category opportunities and support store merchandising needs.
• Support inventory control and maintain productivity standards.

• Participate in recruitment and interviews as needed.
• Supervise daily cash transactions, deposits, and register balancing.
• Ensure compliance with health/safety regulations and company policies.
• Create an inclusive environment aligned with Ralph Lauren values and Cultural Focus Areas.

Salary range: $20 – $28.37 hourly

• Retail supervisory or similar industry experience.
• Fashion insights and awareness of industry trends is a plus.
• Excellent communication with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; work around or with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, and move for multiple hours.
• Comfortable with a flexible schedule that may include day, evening, weekends, overnight shifts, and travel as required.
• Proven track record of success, including building and maintaining positive relationships with customers, management, and co‑workers.
• Business acumen.
• Strong planning and prioritization/time‑management skills.

Associate

Full‑time

Sales and Business Development – Retail Apparel and Fashion