Team Leader, Retail
Listed on 2026-01-12
-
Retail
Retail & Store Manager, Customer Service Rep
Team Leader
- Loop Neighborhood
Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations.
Position SummaryThis position calls for people who are adept at both assisting customers and leading a diverse team of individuals. In the role of Team Leader, you'll be responsible for managing all aspects of the store's operation—a responsibility you'll prepare for through a training sequence that teaches you the company in‑store retail information system, inventory management and ordering technology.
You will be tasked with handling daily paperwork, troubleshooting car wash issues and other gas pump related issues. This leadership role will also include forecasting, ordering, stocking, and merchandising products, reconciling store paperwork, setting the tone for courteous customer service, and managing the store staff.
We expect all of our Team Leaders to embody our Core Values
:
People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. Living our brand is a critical component for all our roles.
- Train and coach new staff, manage performance, and handle staffing needs
- Create schedules, track time, and ensure accurate store paperwork reconciliation
- Stock products, maintain store cleanliness, and manage product merchandising
- Forecast, order, and control inventory, with a focus on shrinkage control
- Track and manage operating expenses to ensure profitability
- Develop a sales‑driven culture using data analysis, goal setting, and in‑store operating profit management
- Ensure efficient, courteous customer service for customers, vendors, and staff
- Troubleshoot and resolve car wash and gas‑related issues
- Maintain compliance with local, state, and federal regulations and budget requirements
- Maintain a clean, customer‑friendly environment inside and outside the store
- Perform additional duties as assigned
- High School Diploma or equivalent required
- Six to nine months’ experience as an assistant manager, manager, or an equivalent combination of education and experience
- Strong mathematics ability
- Strong written and oral communication skills
- Desire to be part of a performance‑driven team
- Valid driver's license and insurance
- Reliable form of transportation to and from the workplace and off‑site training
- Employees with us for 6 months to 3 years: 0.10 cents off a gallon of fuel
- Employees with us for 3 years to 5 years: 0.30 cents off a gallon of fuel
- Employees with us for 5+ years: 0.40 cents off a gallon of fuel
- Maximum 20 gallons and 2 fill‑ups per week
Constant standing, bending and reaching with moderate manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting up to 40–50 pounds.
Additional Requirements- Must be 21+ years of age
- Must be able to work various shifts and days of the week depending on business needs
- The company reserves the right to run background checks as a condition of employment.
$21.00 - $25.00 per hour
Seniority LevelMid‑Senior level
Employment TypeFull‑time
Job FunctionInformation Technology
IndustriesRetail
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