Chef; -Service - Bartlesville

Overview

Responsible for daily operations of the kitchen, and provides professional leadership and direction to kitchen personnel including all cooks, buffet attendants, and dishwashers. Ensures that all recipes, food preparations, and presentations meet Restaurant, Banquets and Special Event specifications and commitment to quality.

GUEST SERVICES:

• Provides excellent internal and external guest services, treating internal and external guests with courtesy and consideration at all times.
• Cooperates and communicates with all fellow employees, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude.
• Monitors production and service levels by interacting with guests and staff.

DEPARTMENTAL OPERATIONS:

• Oversees front and back of House Operations in food & beverage outlets, banquets and special events.
• Plans menu and meals under the direction the Executive Chef.
• Assist with development of recipes.
• Oversees the preparation and service of food.
• Prepares daily production list.
• Ensures that all stations remain stocked before and during the meal period.
• Establishes and enforces nutrition and sanitation standards of cafeteria, kitchen, and related work areas.
• Supervises production and other personnel and coordinates their assignments to ensure economical and timely food production.
• Supervises methods of food preparation and cooking, portion size, and garnishing to ensure food is prepared in a prescribed manner and cost control measures are followed. Tests cooked foods through taste and smell.
• Verifies that kitchen staff follows all recipes and portion servings correctly.
• Ensures that kitchen, dish, and storage areas are clean and organized.
• Places food and supply orders as needed.
• Receives orders and verifies invoices and freshness of merchandise.
• Develops and implements work schedules, performance standards, plans and/or programs to ensure effective and efficient services are delivered by the department.
• Oversees kitchen labor and food costs to budgetary requirements.
• Performs all other related and compatible duties as assigned.

REGULATORY COMPLIANCE:

• Monitors all relevant activities within the area of responsibility, to ensure that all applicable laws, rules, regulations and controls of the organization, and the National Indian Gaming Commission (NIGC) and the Osage Nation Gaming Commission (ONGC) are understood and enforced by all applicable personnel.
• Maintains excellent working relationships with other Company staff and all applicable regulatory commissions and other agencies as may be applicable to ensure compliance.
• Performs all duties in accordance with company core values, objectives of the Osage Nation, internal policies and procedures, as well, as applicable laws and gaming regulations, including but not limited to, the state-tribal compact, IGRA, MICS, ONGR, the Bank Secrecy Act, Office of Foreign Asset Control, USA Patriot Act and Privacy Act.
• Ensures assigned staff is aware of, understand and comply with regulatory requirements and enforces regulatory standards through discipline when necessary.
• Identifies legal requirements and government reporting regulations affecting area of responsibility and ensures policies, procedures and reporting are in compliance.
• Reviews industry publications and monitors pending legislation and regulations to determine impact of new developments on programs within area of responsibility.
• Ensures compliance with all food safety rules and regulations and ensures documentation of same is completed.

BUSINESS GROWTH/DEVELOPMENT:

• Allocates appropriate resources to ensure that projects, enhancements, and support is/are completed within committed time, scope and budget.
• Ensures assigned staff accurately prepare detailed daily, weekly, and monthly operating reports as needed.
• Continuously analyzes operations and recommends improvement, and effectively relates ideas for improvements, as well as soliciting employee input.
• Evaluates and provides recommendations for relevant contracts in accordance with authority.

ORGANIZATIONAL GROWTH/DEVELOPMENT:

• Provides the direction to ensure effective tactical and strategic plans are implemented and designed to maximize both short- and long-term operating profitability.
• Provides support and leadership direction to individuals directly reporting to this position in accordance with the organizational chart.
• Ensures appropriate number of qualified employees are recruited for and retained to ensure services offered exceed the expectations of external and internal guests as well as regulatory requirements.
• Responsible for the selection, training, and performance evaluation of all assigned staff. May recognize, reward, discipline, promote, and/or terminate employees within the area of responsibility, as necessary, and in accordance with authority.
• Visits work spaces, break areas and other work shifts in order to be available and/or visible to staff members with the express purpose of showing interest, concern, or appreciation.
• Ensures…