Channel Sales Manager

Channel Manager – Internet Aggregation

Job Summary The Channel Manager – Internet Aggregation is responsible for building and managing a network of partners, resellers, and agents who distribute internet services through an aggregation platform. This role focuses on expanding market reach, optimizing partner performance, and ensuring seamless delivery of multi-carrier internet solutions to end customers. The Channel Manager is a key contributor to new sales opportunities and relationships.

• Sell to, identify, recruit, and onboard new channel partners including ISPs, MSPs, VARs, and telecom agents.
• Develop and execute a scalable channel strategy to grow revenue through indirect sales.
• Define partner tiers, incentives, and go-to-market plans tailored to the internet aggregation model.
• Train partners on the aggregation platform, quoting tools, and service offerings.
• Provide ongoing support to ensure partners can effectively sell and provision multi-carrier internet solutions.
• Collaborate with technical teams to resolve partner and customer issues quickly.
• Serve as the primary point of contact for assigned partners.
• Conduct regular business reviews to assess performance, identify opportunities, and align goals.
• Foster long-term relationships that drive loyalty and mutual growth.
• Monitor partner sales activity, pipeline, and revenue contribution.
• Analyze data to identify trends, gaps, and areas for improvement.
• Report on KPIs and partner performance to internal stakeholders.
• Work closely with product, marketing, operations, and support teams to ensure partner success.
• Provide feedback from the channel to influence product development and service enhancements.
• Support co-marketing initiatives and partner-led campaigns.

• Bachelor’s degree in Business, Telecommunications, or a related field highly preferred, or equivalent relevant experience.
• 3–7 years of experience in channel sales or partner management, preferably in telecom, broadband, or internet services.
• Strong understanding of internet aggregation platforms, carrier-neutral solutions, and multi-vendor provisioning.
• Proven ability to manage partner relationships and drive direct and indirect sales growth.
• Familiarity with databases such as Connectbase and other telecom platforms.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to travel up to 25% to conferences, meetings, and other events.
• Exceptional attention to detail.
• Proficiency in operation of Microsoft Office Products (Word, Excel, Outlook).
• Excellent verbal, written, and interpersonal skills to communicate with various individuals.
• Proficiency in English language (reading, writing, verbal).

Mid-Senior level

Full-time

Sales and Business Development

Telecommunications