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Escalations Support Specialist - Hybrid Customer Care

Job in Bartlett, Shelby County, Tennessee, USA
Listing for: Brother International Corporation
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 29000 USD Yearly USD 25000.00 29000.00 YEAR
Job Description & How to Apply Below

Brother International Corporation seeks a Customer Care Escalations Associate to handle escalated issues across product categories with a focus on timely resolutions and high customer satisfaction. The role supports multiple business units and collaborates with internal teams to improve processes and service quality.

The position is hybrid, with remote days available up to two per week. A minimum 3 years in customer service is required, and Spanish is preferred.

We are currently recruiting a Escalations Support Specialist
- Hybrid Customer Care for our team in Bartlett, TN, United States.

This role is for the Escalations Support Specialist
- Hybrid Customer Care role at Brother International Corporation.

We are seeking a motivated Escalations Support Specialist
- Hybrid Customer Care to join Brother International Corporation in Bartlett, TN, United States.

Consider building your career as a Escalations Support Specialist
- Hybrid Customer Care at Brother International Corporation.

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