PHARMACY/TECHNICIAN
Listed on 2026-01-12
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Entertainment & Gaming
Customer Service Rep
Job Title
PHARMACY / TECHNICIAN at Kroger Mountain View Foods
OverviewProvide exceptional customer service to help people live healthier lives by treating our customers/employees fairly and ethically, maintaining a safe, clean, inclusive environment, and delivering the right products, services, and care at the right time with fair and accurate pricing. Deliver direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowed by state and federal laws.
Demonstrate Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
- Understand and perform ordering functions with primary and secondary wholesalers.
- Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
- Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
- Count, measure and prepare specified product using company best practices.
- Complete billing procedures adequately to assure best value to the customer and the company.
- Answer phone and triage calls and answer inquiries as appropriate.
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
- Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
- Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same.
- Support company health and wellness initiatives.
- Put away legend orders, including Central Fill deliveries.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
- High School Diploma or GED.
- Must be 18 years old.
- Ability to handle highly confidential information.
- Meets minimum state requirements to perform the functions related to the position.
- Any previous comparable experience.
- Any equivalent experience of a pharmacy clerk.
- EPRN familiarity.
Kroger is the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on diverse teams with passion for food and people. Our purpose is to feed the human spirit and create amazing experiences for customers, communities, and each other.
Benefits- Wide range of healthcare coverage, including medical, dental, vision and prescription through company plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
- Vast potential for growth through industry-leading training programs and diverse career pathways.
Entry level
Employment TypePart-time
Job FunctionHealth Care Provider
IndustriesDairy Product Manufacturing
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