SAP IS-U Customer Service Transformation Lead
Listed on 2026-11-01
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IT/Tech
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Customer Service/HelpDesk
EY is seeking an SAP IS-U Customer Service Manager to lead end-to-end SAP IS-U CS design and delivery for utility clients. You will own the CS workstream, define target service models, and coordinate across customer journeys, channels, and broader utility processes with business and tech stakeholders.
You will guide functional teams through design, integration, testing, deployment, and operational readiness, ensuring quality and client satisfaction while traveling 40–60% as needed.
Join us at EY as our next SAP IS-U Customer Service Transformation Lead in Memphis, TN, United States.
We have an opening for a SAP IS-U Customer Service Transformation Lead in Memphis, TN, United States within Management & Operations, IT & Technology.
This role, SAP IS-U Customer Service Transformation Lead at EY, could be your next career step.
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