Branch Associate

Posted Thursday, January 8, 2026 at 6:00 AM

Do you have a background in front counter sales along with customer service? Are you passionate about building relationships? Do you enjoy being involved in several aspects of a Company? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company?

If so, we are looking for you to join our exceptional team as a Front Counter Associate in Bartlett, TN!

• Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival and provide assistance via phone and email inquiries. Your approach is to go above and beyond every time!
• Develop relationships with our customers by understanding and explaining our products and proactively up-selling when a need is identified that we can meet
• Interact with our sales representatives, branch managers and sales support to provide assistance with a variety of tasks – from pulling orders to simple tool repairs
• Assist with merchandising and maximize our store’s potential by ensuring products are placed exceptionally well
• Look at our processes with an eye to recommend ways to streamline and create efficiency

• Meet the Minimum Qualifications – You have at least 1 year of sales, sales support or customer service experience with a High School Diploma
• 1+ year warehouse experience
• Bilingual In English and Spanish
• Communicate Effectively - You connect with others effectively and clearly (both in person and over the phone) with strong and friendly communication skills.
• Have a Growth Mindset – You’re willing to put in the work to become knowledgeable about our products to be able to confidently answer customer questions and anticipate their needs
• Take Initiative – You are a self-driven team player with a can-do attitude, comfortable with sales, and ready to step up and help others without being asked
• Build Relationships Easily –You are ready to WOW our customers and deliver the best experience possible!
• Love Tech – You’re tech savvy with helping our customers via phone and email, along learning to navigate our product system easily
• Focus on the Details – You’re organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision

• Daytime shift with great hours!
• Our collaborative culture
• Opportunities for career growth!
• Competitive benefits package, including Health, Dental and Vision
• Opportunity to enroll in our 401k program with Company Match
• Paid time off

Notice: Offer for this position is contingent upon the completion of a satisfactory background check and drug screen