HVAC Service Technician II

JOB TITLE:

HVAC Service Technician II

Reports To:

HVAC Service Manager or designated supervisor The HVAC Service Technician II is a journey‑level technician who independently installs, maintains, troubleshoots, and repairs commercial heating, ventilation, air conditioning, boiler, and refrigeration systems. Equipment may include steam and hot‑water boilers, pumps, air‑ and water‑cooled chillers, cooling towers, heat exchangers, hydronic air‑handling units, hydronic systems, controls, and related accessories. This role applies journey‑level technical knowledge to test equipment, analyze operating data, diagnose complex deficiencies, complete repairs, and provide appropriate recommendations to customers.

• Monitor, evaluate, and troubleshoot operating equipment and controls to support safe operation and life‑cycle performance.
• Inspect and test systems for compliance with plans and specifications and to detect and locate malfunctions.
• Diagnose customer concerns and discuss system malfunctions to isolate problems or verify that corrective work has resolved them.
• Perform routine repairs to pumps, seals, bearings, piping, tubing, controls, and other HVAC components.
• Test pipe, tubing, joints, and connections for leaks and make or recommend required corrections.
• Adjust system controls to manufacturer‑recommended settings and assist with balancing systems.
• Perform preventive and general maintenance, including cleaning, power washing, vacuuming equipment, lubricating parts, and changing filters.
• Install, connect, assemble, position, mount, and adjust HVAC equipment and auxiliary components in accordance with blueprints, specifications, codes, and manufacturer requirements.
• Install, connect, and adjust thermostats, humidistats, timers, piping, tubing, and related controls and accessories.
• Record and report faults, deficiencies, unusual occurrences, completed work, time, and materials on work orders.
• Generate work orders and provide appropriate repair, replacement, and maintenance recommendations to customers.
• Coordinate with repair and maintenance teams and provide task guidance to less‑experienced technicians when assigned.
• Comply with company policies, applicable standards and codes, safety procedures, and requirements for maintaining a clean work area.
• Perform other duties as assigned.

• High school diploma, GED, or equivalent.
• Completion of HVAC, refrigeration, electrical, mechanical, or related technical coursework or apprenticeship training preferred.

• 3- 5 years of progressively responsible HVAC and refrigeration operation, maintenance, installation, and repair experience, or an equivalent combination of apprenticeship training and journey‑level experience.
• Demonstrated journey‑level experience independently servicing commercial HVAC systems, boilers, pumps, chillers, cooling towers, heat exchangers, hydronic equipment, controls, and related accessories.
• Valid driver’s license with a driving record that meets company requirements.
• EPA Section 608 certification appropriate to assigned work required.
• Recognized HVAC journeyman license, credential, or equivalent journey‑level qualification required where mandated by the applicable jurisdiction, collective bargaining agreement, or assignment.
• Other licenses or certifications may be required based on assignment or jurisdiction.
• Journey‑level knowledge of commercial HVAC, boiler, and refrigeration repair, maintenance, installation, commissioning, and operating practices.
• Thorough knowledge of electrical circuits and wiring, motor operating principles, refrigerant practices, hydronic systems, controls, and applicable electrical, mechanical, and safety codes.
• Ability to independently diagnose and resolve complex HVAC, boiler, refrigeration, mechanical, electrical, and…