HVAC Service Technician II

Reports To:

HVAC Service Manager or designated supervisor

The HVAC Service Technician II is a journey-level technician who independently installs, maintains, troubleshoots, and repairs commercial heating, ventilation, air conditioning, boiler, and refrigeration systems. Equipment may include steam and hot-water boilers, pumps, air- and water-cooled chillers, cooling towers, heat exchangers, hydronic air-handling units, hydronic systems, controls, and related accessories. This role applies journey-level technical knowledge to test equipment, analyze operating data, diagnose complex deficiencies, complete repairs, and provide appropriate recommendations to customers.

• Monitor, evaluate, and troubleshoot operating equipment and controls to support safe operation and life-cycle performance.
• Inspect and test systems for compliance with plans and specifications and to detect and locate malfunctions.
• Diagnose customer concerns and discuss system malfunctions to isolate problems or verify that corrective work has resolved them.
• Perform routine repairs to pumps, seals, bearings, piping, tubing, controls, and other HVAC components.
• Test pipe, tubing, joints, and connections for leaks and make or recommend required corrections.
• Adjust system controls to manufacturer-recommended settings and assist with balancing systems.
• Perform preventive and general maintenance, including cleaning, power washing, vacuuming equipment, lubricating parts, and changing filters.
• Install, connect, assemble, position, mount, and adjust HVAC equipment and auxiliary components in accordance with blueprints, specifications, codes, and manufacturer requirements.
• Install, connect, and adjust thermostats, humidistats, timers, piping, tubing, and related controls and accessories.
• Record and report faults, deficiencies, unusual occurrences, completed work, time, and materials on work orders.
• Generate work orders and provide appropriate repair, replacement, and maintenance recommendations to customers.
• Coordinate with repair and maintenance teams and provide task guidance to less-experienced technicians when assigned.
• Comply with company policies, applicable standards and codes, safety procedures, and requirements for maintaining a clean work area.
• Perform other duties as assigned.

• High school diploma, GED, or equivalent.
• Completion of HVAC, refrigeration, electrical, mechanical, or related technical coursework or apprenticeship training preferred.
• 3- 5 years of progressively responsible HVAC and refrigeration operation, maintenance, installation, and repair experience, or an equivalent combination of apprenticeship training and journey-level experience.
• Demonstrated journey-level experience independently servicing commercial HVAC systems, boilers, pumps, chillers, cooling towers, heat exchangers, hydronic equipment, controls, and related accessories.
• Valid driver’s license with a driving record that meets company requirements.
• EPA Section 608 certification appropriate to assigned work required.
• Recognized HVAC journeyman license, credential, or equivalent journey-level qualification required where mandated by the applicable jurisdiction, collective bargaining agreement, or assignment.
• Other licenses or certifications may be required based on assignment or jurisdiction.
• Journey-level knowledge of commercial HVAC, boiler, and refrigeration repair, maintenance, installation, commissioning, and operating practices.
• Thorough knowledge of electrical circuits and wiring, motor operating principles, refrigerant practices, hydronic systems, controls, and applicable electrical, mechanical, and safety codes.
• Ability to independently diagnose and resolve complex HVAC, boiler, refrigeration, mechanical, electrical, and control-system problems within the scope of the role.
• Ability to read and interpret blueprints, diagrams, schematics, plans, specifications, manufacturer literature, and written reference materials.
• Ability to perform job-related mathematics, measurements, calculations, and analysis of operating data.
• Proficiency with hand and power tools, electronic and diagnostic tools, recovery equipment, and other HVAC service equipment.
• Ability to plan and complete assigned service work with limited oversight, exercise sound technical judgment, and recognize when escalation is required.
• Ability to communicate effectively with customers and internal team members and clearly explain findings, corrective actions, and recommendations.

This position does not have direct…