Staff Assistant

Requisition No: 885206

Agency:
Department of Health

Working Title:

STAFF ASSISTANT -

Pay Plan:
Career Service

Position Number:

Salary: $38,000 - $40,000 annually

Posting Closing Date: 10/15/2026

STAFF ASSISTANT

Open Competitive

Thank you for your interest in career opportunities with the Florida Department of Health in Polk County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The employee in this position will provide clerical duties for the Polk County Health Department – Tuberculosis (TB) and Refugee/Immigrant Programs. The incumbent works under the supervision of the Director of Nursing & Community Health Services. This position may service clients that speak only Spanish, Creole, or other languages. It may require performance of interpreter duties, if bilingual, or implementation of the Department's Limited English Proficiency Plan .

The employee will perform a wide variety of clerical and programmatic functions which will include the following:

• Client registration, appointment scheduling, data entry, telephone support, and other administrative activities.
• Supports efficient clinic flow and day-to-day operations.
• Performs data entry in HMS, verifies insurance eligibility, processes billing, and accurately records services and other patient information in electronic and written records.
• Communicates effectively with clients, staff and external partners.
• Serves as Information Custodian for the TB Unit and ensures records are maintained in accordance with applicable protocols.
• Coordinates Release of Information requests according to protocols.
• Ensures staff use the most current and approved documents in accordance with Department of Health (DOH) policies and procedures.
• Scans, organizes, and electronically files documents in accordance with established procedures and records management requirements.

• Maintains inventory, order supplies, initiates purchase requisitions in My Florida Marketplace, process invoices, reconciles P-card transactions, and verifies purchases for accuracy, completeness, and quality.
• Prepares mileage documentation, creates reports, and records meeting minutes.
• Serves as Vehicle Coordinator, maintaining state vehicles.
• Submits monthly vehicle mileage logs by the first of each month.
• Maintains contracts and purchase requisitions.
• Assumes building manager responsibilities.

• Provides clinical support by chaperoning provider examinations, and assisting with other patient care activities as needed such as Direct Observation Therapy (Use the "Apply for this Job" box below). Video Observation Therapy (VDOT).

• Ability to organize and coordinate work assignments.
• Ability to work independently.
• Ability to type.
• Ability to implement and develop office procedures.
• Ability to input data into computer-based programs, write reports, and manage statistical information.
• Ability to sort data alphabetically, numerically and categorically.
• Ability to organize files, records, and/or other materials.
• Ability to assemble a file with appropriate file materials.
• Ability to operate photocopy machines, computers, calculators, and fax machines.
• Knowledge of basic arithmetic.
• Ability to communicate effectively, verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of problem-solving techniques.
• Ability to adapt to change
• Knowledge of rules, procedures and laws pertaining to…