Onsite Health and Wellness Coach - Polk County, FL

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues — caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Onsite Health and Wellness Coach role is a unique opportunity to make a meaningful impact on the well‑being of county employees by promoting sustainable lifestyle behavior changes. This position is dedicated to supporting individuals in achieving their personal health goals through evidence‑based coaching strategies, personalized guidance, and ongoing encouragement. As a trusted onsite resource, you will foster a culture of wellness by addressing physical, emotional and behavioral health needs in a collaborative and supportive environment.

Our workplace values proactive engagement, continuous improvement and compassionate care. We offer a dynamic setting where your expertise in health coaching will contribute to a healthier, more resilient workforce.

• Conducts initial assessments to understand a member's health history and goals, to create personalized wellness plan.
• Educates members on healthy lifestyles, nutrition and other wellness topics to support their goals.
• Provides ongoing support, encouragement and accountability to help clients stay committed to their goals.
• Identifies opportunities to improve member's level of health literacy, technology capabilities/access and readiness to change.
• Designs, facilitates and evaluates effectiveness of wellness programs that educate and influence employees at the worksite to lead healthy lifestyles.
• Establishes rapport with plan sponsors, engages leaders in data‑driven decision making regarding support for their employees.
• Support wellness champion network including different levels of employer leadership and employees from worksite.
• Identifies and coordinates appropriate combination of wellness activities and recommendations on delivery and coordination of wellness programs, community and vendor programs, and monitors effectiveness of the program.
• Manages wellness allowance expenses towards eligible wellness expenses and ensures maximum benefit to the client while remaining within budget.
• Evaluates and presents health assessment data, organizational assessments, claim utilisation data, employee survey data, biometric screenings or other data as appropriate.
• Utilizes preventive guidelines and general health and wellness strategies to achieve goals in the overall health of customers.
• Develops communication pieces including newsletters and flyers to promote aspects of well‑being strategy.
• Performs research on relevant topics in health promotion and disease prevention, as required for specific customers.
• Educates and refers customers on available health resources and Aetna Care Management programmes and community resources as appropriate.
• Serves as subject‑matter expert on wellness and health improvement opportunities available within Aetna and the community. Provides support and training for sales partners as needed.

• Minimum of 3 years of experience practicing motivational interviewing techniques to support behaviour change, health coaching, fitness instruction, nutrition counselling or related roles.
• Health Coach certification or a related credential (NBHWC, ACSM, AFPA or NASM).
• Proficiency in Microsoft Office Suite, including PowerPoint, Teams, Outlook, Word, Excel and One Note.
• Ability to travel up to 25% of the time to locations throughout Polk County, FL.
• Willingness to work onsite at the customer's worksite in Bartow, FL, five days a week, with occasional availability outside of standard business hours.

• National Board Certified Health & Wellness Coach (NBC‑HWC).
• American Council on Exercise (ACE) Certified Health Coach.
• Bilingual (English/Spanish).

• Bachelor's degree in…