IT Specialist Job Bartow area,Florida USA,IT/Tech

The Role:

The IT Specialist plays a critical role in managing technology-based systems and providing comprehensive end-user support for PCs, laptops, printers, telecom, access control, and surveillance systems.. This position is responsible for assisting in the management and maintenance of IT infrastructure; including servers, networks, and related systems to ensure uninterrupted operation in a 24/7 environment. Some travel is required and is limited to in state day trips.

Duties

and Responsibities:

End user support: Desktop/Application/Telecom support both in person and virtually.
Server Management: Install, configure, and maintain servers, including hardware and software updates. Ensure high availability and security of critical IT systems.
Networking: Design, deploy, and maintain network infrastructure; including switches, routers, firewalls, and wireless systems.
System Monitoring: Monitor system performance and address issues promptly to minimize downtime.
Troubleshooting: Diagnose and resolve hardware, software, and connectivity issues. Escalate problems as needed to vendors or specialized support.
Documentation: Maintain accurate and detailed documentation of systems, configurations, and procedures.
Communication
:
Monitor, read, and respond to email communications promptly.
On-Call Support: Provide after-hours support as needed in a 24/7 operational setting.
Other:
- Comply with FDA, USDA, and GMP policies. Perform all tasks in a safe manner to ensure achievement of Quality, Food Safety, and cost objectives. Comply with all standard operation procedures and requirements under PRCP Quality System.
- Participate in quality improvement process.
- Perform other related duties as assigned by management.

Qualifications:

Required:

Bachelor's degree or equivalent experience in Information Technology and Computer Science.
5+ years of experience in desktop/end user support.
3+ years of experience in server administration and networking.
Proficiency in configuring and maintaining desktop equipment, servers, network devices, and virtualized platforms (e.g. Hyper-V).
Strong knowledge of TCP/IP, DNS, DHCP, and other common network protocols.
Experience with backup and recovery solutions.
Ability to work in a fast-paced, production-driven environment.

Preferred:

Certifications such as CompTIA Network+, CCNA, or Microsoft Server certifications.

Key Attributes

Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Excellent communication skills to interact with technical and non-technical staff.
Flexibility to respond to after-hours emergencies in a 24/7 environment.
Strong attention to detail.
Ability to solve problems technically and plan strategically.

Peace River Citrus Products offers employees a competitive salary and bonus and an excellent benefit package that includes:

Medical/Dental
Life
LTD
STD
Vision
Paid Vacation
Paid Holidays
Profit Sharing
401k with match

Equal Opportunity Employer / Drug Free Workplace