Front Desk, Office & Travel Coordinator; f​/m​/x

Make an Impact

We are seeking a professional, service-oriented, and highly organized Front Desk, Office & Travel Coordinator to join Fossil Group in Basel, Switzerland. In this role, you will serve as the face of Fossil Group, creating a welcoming and professional experience for visitors, employees, and external partners while ensuring the smooth day-to-day operation of our Basel office. You will also play a key role in coordinating employee travel across EMEA and APAC, supporting visa processes, office administration, facility-related activities, and company events.

This is an onsite position based in our Basel office, where you will be the primary point of contact for visitors, employees, vendors, and business partners while supporting a wide range of operational and administrative activities across the organization.

Welcome visitors, customers, and business partners, ensuring a professional and positive first impression of Fossil Group

Manage visitor registration, access badges, and internal arrival notifications

Answer, screen, and direct incoming phone calls while providing information and support in English, German, and French

Manage shared communication channels, including reception email inboxes and telecommunications systems

Coordinate incoming and outgoing mail, courier services, and shipments

Manage pool vehicles, rental cars, and company bicycle administration

Support the logistics and coordination of employee watch repairs

Maintain office equipment and serve as the primary contact for external suppliers and service providers

Ensure the reception area remains organized, professional, and welcoming at all times

Coordinate smaller office-related purchases and operational requests

Coordinate employee travel arrangements across EMEA and APAC in partnership with the company travel agency

Provide support and guidance for visa applications and travel documentation

Act as a primary point of contact for travel-related inquiries and issue resolution

Support employees with travel policies and travel booking processes

Coordinate bookings and administration for meeting rooms, the auditorium, and event spaces in collaboration with Facilities

Prepare contracts, invoices, and supporting documentation related to meeting and event spaces

Support the planning and execution of company events, customer visits, trade fairs, and partner meetings

Assist visitors and guests with accommodation, transportation, restaurant reservations, and general logistics

Monitor office access systems and building alarms in partnership with the Loss Prevention team

Process invoices, expense documentation, and administrative reporting tasks

Support data collection and reporting activities for various operational functions

Participate in office improvement projects and operational initiatives

Serve as an active member of the First Aid and Evacuation Teams

3–5 years of experience in reception, office management, travel coordination, hospitality, or a similar customer-facing role

Professional, friendly, and approachable with a strong customer-service mindset

Excellent organizational skills with the ability to manage multiple priorities simultaneously

Self-motivated, reliable, and able to work independently

Proactive and solution-oriented with strong attention to detail

Strong verbal and written communication skills

Calm and professional under pressure, with excellent listening and interpersonal skills

Comfortable working with employees, customers, vendors, and senior stakeholders

Fluent in English, German, and French

Proficient with Microsoft Office and/or Google Workspace applications

A collaborative and international work environment

Exposure to a diverse range of teams and stakeholders across EMEA and APAC

Opportunities for professional growth and development

• A culture built on creativity, innovation, and teamwork

Employee discounts on Fossil Group products