Receptionist; m​/f​/d

As a Corporate Receptionist at JLL, you'll be the face of our workplace – creating exceptional first impressions and delivering outstanding front‑of‑house and meeting & event services for clients, visitors and colleagues alike. This is a role for someone who is genuinely customer‑obsessed, detail‑driven, and thrives in a fast‑paced, high‑profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team, you'll play a key role in shaping the everyday workplace experience and representing JLL's culture of excellence at every touchpoint.

• Welcome and direct visitors, candidates, and new hires, managing front‑of‑house services including sign‑in, badging, luggage assistance, lost and found, and delivery coordination
• Handle incoming calls, emails, and queries through front‑of‑house channels, personalising interactions based on onsite events and visitor needs
• Maintain the highest standards of presentation across reception and meeting areas, including physical setup of meeting and event spaces in line with team guidelines
• Monitor meeting room environments — furniture, signage, AV equipment, temperature, and consumables — ensuring everything is always guest‑ready
• Manage room booking systems across Outlook, conference room finder, and SharePoint, keeping displays and calendars up to date
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly
• Support the wider facilities team with trouble tickets, mail and courier services, site inspections, space audits, and general administrative tasks

• Experience in reception, concierge, or a related customer‑facing role
• Previous experience in a high‑profile corporate environment
• Outstanding interpersonal and communication skills – written and verbal – in both English
• German mother tongue; excellent English skills (spoken and written); elementary French
• Strong PC literacy with confidence using technology systems to manage daily activities
• Excellent customer service skills, with the ability to engage professionally at all organisational levels
• High attention to detail and ability to maintain composure and professionalism at all times
• Strong proficiency in MS Office (PowerPoint) and Copilot; adaptable; comfortable working in a cross‑functional environment

• Background in catering, hospitality, or workplace services
• Experience with meeting and event coordination in corporate settings
• Familiarity with SharePoint, Outlook calendar management, and conference room booking platforms
• Knowledge of security procedures and emergency/evacuation protocols
• Experience supporting space audits or workplace optimisation initiatives
• Awareness of local area services (transport, restaurants, hotels) to assist visitors as needed
• A background in business/commerce is an advantage