Technical CRM Consultant

Position Overview

We are seeking a highly skilled and motivated Technical CRM Consultant with deep expertise in SAP CRM, SAP ERP / S/4, ideally complemented by working knowledge of  and other enterprise platforms. The ideal candidate will have proven experience designing, implementing, and supporting complex integrations across multiple systems, ensuring seamless data flow and process efficiency. This role requires a mix of technical expertise, solution design capabilities, and integration knowledge, with the ability to collaborate across IT, business stakeholders, and external vendors.

• Act as the technical lead and subject matter expert for SAP CRM.
• Design, implement, and support end-to-end integrations between SAP systems, , and other enterprise applications (middleware, APIs, web services, etc.).
• Translate business requirements into scalable technical solutions with a focus on process optimization and system interoperability.
• Support and enhance existing SAP CRM and  landscapes, ensuring system stability, data accuracy, and performance.
• Lead and participate in migration, and transformation projects, ensuring minimal business disruption.
• Troubleshoot, analyze, and resolve technical issues across connected systems and interfaces.
• Collaborate with cross-functional teams to define best practices for integration strategy, governance, and security compliance.
• Document technical designs, configurations, and integration architectures.
• Provide technical guidance and mentoring to junior team members and stakeholders.

Technical Skills

• Bachelor's degree in Computer Science, Information Systems, or related technical field.
• Strong technical knowledge and hands-on experience in:
• SAP CRM (configuration, customization, and integration)
• SAP ERP / S/4 (Sales & Service)
• (platform functionality and integration points)
• Proven expertise in integration technologies and middleware (SAP PI/PO, SAP CPI, APIs, REST/SOAP web services, IDocs, etc.).
• Solid understanding of enterprise system architecture and best practices for integration.
• Strong problem-solving skills with the ability to troubleshoot end-to-end process flows across multiple systems.
• Experience in large-scale system transformation or migration projects.
• Excellent communication skills and ability to work closely with both business and technical teams.

• Excellent communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong analytical and critical thinking abilities, with a structured approach to problem-solving.
• High level of adaptability to changing technologies, project priorities, and business needs.
• Effective time management and organizational skills, with the ability to juggle multiple projects.
• Strong stakeholder management and interpersonal skills, fostering trust and collaboration across teams.
• A proactive and solution-oriented mindset, with a drive for continuous improvement.

• Salesforce certifications (e.g., Integration Architect, Application Architect).
• Experience in cloud-based integrations and hybrid system landscapes.
• Exposure to other CRM or ERP platforms beyond Salesforce and SAP.
• Knowledge of agile methodologies and Dev Ops practices.

• Opportunity to work on cutting-edge SAP and Salesforce technologies.
• A collaborative and innovative environment where your technical expertise will directly influence business outcomes.
• Professional development and training opportunities in SAP and integration domains.
• Competitive compensation and benefits package.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time

Alternative Locations: Switzerland :
Basel

Travel Percentage: 0 - 10%

Requisition : 19013