Senior Change Management Expert AI & Data

Senior Change Management Expert – (AI & Data) – Basel, Switzerland – 3 days on site – Duration: 01/03/2026 to 27/02/2027 (potential extension)

• The Senior Change Management Expert will lead the design and delivery of change management for priority AI initiatives across  , with a focus on:
• Supporting AI use cases and the   AI Strategy through structured, people centred change plans focused on adoption, ways of working and trust in AI.
• Working with the D&D C&E team to embed change management principles into communications, engagement activities and leadership interactions.
• Bringing senior-level change expertise while building internal capability (C&E team and partners) to sustain change practices beyond the engagement.

• Co create change objectives and outcomes for priority AI use cases and AI strategy work streams aligned with   and D&D 2026 expectations.
• Design change strategies using the Change Navigator for at least two flagship AI projects.
• Define measurable adoption and behaviour indicators (e.g., readiness, sentiment, tool uptake, learning participation) and align tracking with initiative owners.
• Map   and D&D stakeholders and analyse change impacts.
• Develop stakeholder engagement plans aligned with C&E.
• Coach leaders and sponsors on communicating the AI/Data Strategy case for change and expected team impacts.

• Identify process, role and capability changes for AI use cases and AI ready data products.
• Conduct impact and readiness assessments; document risks, gaps and mitigation.
• Provide change risk insights in   governance forums (AI/Data Strategy, BRLT).
• Translate AI/Data strategies into clear, audience specific narratives that explain "what this means for my work."
• Shape message maps and communication plans for AI Strategy 2028, Data Strategy roadmap and priority AI use cases.
• Support capturing and packaging success stories and lessons learned for   wide storytelling.
• Align change plans with   Learning, Data Strategy and AI Strategy initiatives.
• Design or co design capability building workshops and clinics, including one for the C&E team.
• Provide artefacts such as FAQs, job aids and adoption checklists.
• Define adoption metrics for selected AI use cases and data products.
• Monitor readiness and adoption signals; recommend targeted interventions.
• Co design the C&E measurement framework to integrate AI/data related change metrics.
• Mentor C&E and partners on applying change tools within  .
• Develop reusable toolkits (change plans, stakeholder maps, readiness checklists) aligned with the Change Navigator.
• Create a formal knowledge transfer and exit plan documenting tools, approaches and lessons learned.

• Languages:
  
  English fluent (written and spoken)
• Education:
  
  University degree in Organizational Change, Business, Communications, Psychology or related field
• Advanced degree or change management certification (Prosci, ACMP) is an advantage
• Technical / Domain Experience
• Significant experience in change management for complex tech, data or AI transformations in large matrixed organisations
• Experience with AI strategies, AI use cases and/or data platform/data strategy rollouts, ideally in R&D or scientific environments
• Software
  
  Skills:
  
  Proficient with Microsoft 365, Teams, SharePoint, Comfortable with dashboards, surveys, channel metrics and adoption analytics

Change Management, AI adoption, stakeholder engagement and organisational transformation

If you are interested in learning more about this or similar roles, please send me your CV and let me know when it would be most convenient for you to discuss. (Use the "Apply for this Job" box below).