Computer and Information Systems Administrator; f​/m​/d

Computer and Information Systems Administrator

The position reports to the Team Lead IT Support and is part of the Genedata Corporate IT team in Basel, Switzerland. This is an on‑site position. The Administrator is responsible for installing, maintaining, configuring, and supporting computer hardware and software systems, ensuring reliable, secure, and efficient end‑user computing services and providing technical guidance and support to users across the organization.

• Provide first‑ and second‑level technical support to end users via telephone, in person, and online support channels
• Identify appropriate hardware and software solutions to meet user requirements
• Install and configure computer hardware and peripheral devices, ensuring proper operation
• Install, configure, and maintain software packages such as operating systems, networking components, and standard office applications
• Assist in the customization and adaptation of existing applications to meet user and business needs
• Coordinate activities with network services and information systems teams to ensure seamless service delivery
• Provide regular updates on issue status, progress, and completion to managers and/or users
• Diagnose, troubleshoot, and resolve hardware and software issues in a timely and professional manner
• Escalate major hardware issues to vendor support and coordinate resolution activities
• Connect users to networks and provide initial training on systems, facilities, and applications
• Continuously seek opportunities to improve efficiency and identify synergies in hardware and software usage

• Minimum bachelor’s degree or equivalent practical experience
• Minimum of two years of experience in system administration across Windows environments (Linux is a plus), including maintaining Windows Active Directory
• Strong written and verbal English communication skills
• Excellent organizational and time‑management abilities
• Self‑motivated with the ability to work independently while also contributing effectively within a team
• Proven ability to handle sensitive information and maintain a high level of confidentiality

• Ability to lift, move, or carry equipment up to 10 kg; additional physical requirements may include wiring an IT workspace

• Outlook profile and mailbox management & debugging
• Managing and reviewing email objects such as distribution lists and shared mailboxes
• Basic Power Shell scripting

Genedata, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

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