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Head of Digital Customer Engagement & AI Strategy
Job in
4040, Basel, Kanton Basel-Landschaft, Switzerland
Listed on 2026-07-14
Listing for:
F. Hoffmann-La Roche AG
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
Digital Marketing -
Marketing / Advertising / PR
Digital Marketing
Job Description & How to Apply Below
F. Hoffmann-La Roche AG in Basel seeks a seasoned product and digital CX leader to roll out an omnichannel maturity index, advance data-driven segmentation, and coordinate cross-functional teams across marketing and commercial leadership.
You will drive AI-driven prediction, scale customer engagement forums, and shape a global CX communication strategy while fostering a high-performance, collaborative culture.
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