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IT-Service-Manager: Kundenbetreuung & Transformation
Job in
4040, Basel, Kanton Basel-Landschaft, Switzerland
Listed on 2026-07-17
Listing for:
Kanton Basel-Stadt, Finanzdepartement
Full Time
position Listed on 2026-07-17
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Der Kanton Basel-Stadt sucht eine/n Service Manager/in Expert 80%–100% im Finanzdepartement, IT BS, Kundenstrategie & Governance. Sie betreuen Kunden ganzheitlich von Bedarfsermittlung bis zur Leistungsverrechnung und fungieren als Eskalationsinstanz.
Sie verantworten Anforderungsaufnahme, Angebotserstellung mit Fachteams, präsentieren Lösungen und schließen Vereinbarungen ab. Sie unterstützen die Transformation der Organisation und die Digitalisierung der kantonsinternen IT-Services.
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