Associate Director, CRM and Omnichannel Enablement, Europe
Listed on 2026-07-24
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IT/Tech
CRM Systems & Management, Business Systems & Technology Analysis, IT Business Analyst -
Business
CRM Systems & Management, Business Systems & Technology Analysis
Revolution Medicines is a late-stage clinical oncology company developing novel targeted therapies for patients with RAS‑addicted cancers. The company’s R&D pipeline comprises RAS(ON) inhibitors designed to suppress diverse oncogenic variants of RAS proteins. The company’s RAS(ON) inhibitors daraxonrasib (RMC‑6236), a RAS(ON) multi‑selective inhibitor; elironrasib (RMC‑6291), a RAS(ON) G12C‑selective inhibitor; zoldonrasib (RMC‑9805), a RAS(ON) G12D‑selective inhibitor; and RMC‑5127, a RAS(ON) G12V‑selective inhibitor, are currently in clinical development.
As a new member of the Revolution Medicines team, you will join other outstanding professionals in a tireless commitment to patients with cancers harboring mutations in the RAS signaling pathway.
The Associate Director, CRM & Omnichannel Enablement, Europe plays a key role in ensuring Commercial and Medical teams across Europe successfully leverage CRM, omnichannel, and related digital technologies to achieve business objectives. Reporting to the Senior Director, Head of IT Europe, this individual serves as the primary regional business partner for CRM and omnichannel capabilities, helping translate European business needs into successful technology solutions while driving adoption, optimization, and delivering business value.
Serving as Europe’s regional CRM and omnichannel expert and trusted advisor, this individual helps connect global capabilities with European business and market needs. The role ensures regional priorities and requirements are understood early, solutions are designed with appropriate local context, and global platforms are adopted consistently across European markets.
The Associate Director will work collaboratively with Global teams to shape priorities, support roadmap planning, coordinate regional deployments, and share European insights and best practices that may benefit the broader organization. This role supports a global‑by‑design, locally relevant approach: promoting standard, scalable solutions while ensuring local business, market, and operational requirements are appropriately considered.
As Revolution Medicines rapidly expands across Europe, this individual will help establish scalable business engagement processes while balancing day‑to‑day business support, continuous improvement, and regional launch readiness.
Key Responsibilities Business Partnership & Regional Enablement- Serve as the primary regional business partner for CRM, omnichannel, and related Commercial and Medical business systems across Europe.
- Develop trusted relationships with Commercial and Medical Affairs stakeholders to understand business objectives, challenges, and opportunities.
- Represent European priorities, market‑specific and local requirements are effectively represented throughout global planning and prioritization processes.
- Partner with European business leaders to identify opportunities to leverage technology, including appropriate AI‑enabled capabilities, to improve customer engagement, business processes, operational efficiency, and business outcomes, scaled across the European Market.
- Support business and technology readiness for new country launches, commercial expansion, and organizational growth.
- Promote adoption of global platforms while helping ensure regional needs are appropriately represented and addressed.
- Establish and maintain a network of regional business champions and super users to strengthen user engagement, adoption, feedback, and continuous improvement.
- Serve as the regional subject matter expert and super user for CRM, omnichannel, websites, and other Commercial and Medical business systems.
- Provide responsive functional support for regional users, helping troubleshoot issues, answer questions, and coordinate resolution with Global solution and support teams.
- Support user onboarding, training, change management, communication and ongoing business engagement to maximize adoption and business value.
- Partner with Global solution teams to coordinate successful rollout, communication, and adoption of new capabilities, enhancements, and best practices across Europe.
- Support…
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