IT Service Portfolio Manager; f​/m​/d) Part-time

Place of work:

With work experience

50% Flex Office

• Set new standards and shaping the future together. With us, you don't just tick tasks off a list. You work alongside people who take responsibility, set high standards and have the courage to try new approaches. We believe trust and performance go hand in hand. Your ideas, your initiative and your contributions are what really matter to us. You will have the opportunity to make a difference for our customers, your team and your own personal development.,
  
  In this role, you create the transparency and governance needed to manage our IT services and applications as a coherent portfolio throughout their lifecycle
• Build and maintain a transparent IT Service Portfolio that provides a reliable view of services, applications, ownership, and lifecycle status and enables informed portfolio decisions
• Structure the service and application landscape through consistent portfolio standards and work with accountable owners to ensure reliable portfolio data
• Drive service lifecycle management together with Service and Application Owners, from introduction and growth to renewal or retirement
• Create a shared portfolio view across Business, IT, Architecture, Operations, Finance, and Market Units
• Translate stakeholder requirements into consistent portfolio standards and clear decision criteria
• Turn the target IT Service Management operating model into practice by establishing portfolio processes, roles, and governance, supported by Service Now

What you'll bring to the role

• A degree in Computer Science, Business Informatics, or a comparable qualification
• 5+ years of experience in structuring and managing IT service or application portfolios in complex IT environments
• Solid experience with ITIL-based ITSM processes and a strong understanding of how ITSM Processes interact with the service portfolio and lifecycle
• A proven track record of creating clear portfolio structures for complex service and application landscapes and translating target operating models into practical standards, roles, and governance
• Proven experience working in large and complex organizations, ideally in an enterprise or group environment with distributed IT responsibilities and multiple stakeholder groups
• Demonstrated ability to align stakeholders across Business and IT, resolve conflicting requirements, and establish a clear basis for portfolio decisions
• Strong analytical and organizational skills, excellent communication abilities, and very good English as well as good German language skills

Flex Office

• Flexible work in the office, from home or on the go
• Discounts on insurance and pension solutions
• Buy yourself extra vacation days
• Attractive training and development opportunities for your personal development
• Above-average retirement provision benefits

For this position we cannot consider applications through recruitment agencies

Collaboration that makes a difference

From software engineer to solution architect, from scrum master to team leader – Daniel Jaeger has worn many different hats in IT  this article he tells us what fascinates him most about his tasks, and what topics are currently on his and his team's mind in the area of Front Solutions Pensions & Conversational

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