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Root-Cause Lead: Software​/Hardware Quality; Hybrid

Job in 4040, Basel, Kanton Basel-Landschaft, Switzerland
Listing for: TalentCloud Group
Full Time position
Listed on 2026-08-28
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 100000 - 150000 CHF Yearly CHF 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Root-Cause Lead: Software/Hardware Quality (Hybrid)

Talent Cloud Group in Basel region, Switzerland, is seeking a Technical Complaint Specialist to own customer complaints from initial investigation through to sustainable resolution. This hybrid role sits at the intersection of Quality, Software & Hardware Development, Service & Support and Product Management, aiming to prevent recurrence and improve product quality.

You will coordinate across Development, Service & Support, Product Management and Quality teams, analyze software and hardware

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