Operations Coordinator

Streamline Recruitment is looking for an experienced Operations Coordinator to join our client’s busy team in Basildon. This is a more senior role, ideal for someone with strong operational and administrative experience who can manage processes, coordinate teams, and drive efficiency across the business.

You will work closely with the operations team to oversee transport deliveries, manage incoming goods from suppliers, and ensure seamless communication between internal teams, partners, and customers. This role requires a proactive approach to problem-solving, process improvement, and accurate reporting across multiple systems.

Key Responsibilities:

* Oversee supplier purchase orders and delivery schedules, ensuring timely and accurate updates.

* Coordinate and maintain delivery schedules, stock movements, and order information across internal systems and Google Sheets.

* Serve as the primary point of contact for suppliers and logistics partners, resolving delivery or operational issues efficiently.

* Manage invoicing processes, ensuring all end-of-day financial documentation is completed accurately and on time.

* Schedule standard deliveries and installation appointments with clients, ensuring teams have all required documentation.

* Prepare, review, and distribute paperwork for fitters and installation teams.

* Handle customer and internal enquiries, providing clear and professional support regarding orders, deliveries, and installations.

* Reconcile delivery notes with orders, maintaining comprehensive filing including Proof of Delivery (POD) documentation.

* Provide the Sales Team with regular updates on supplier lead times and operational constraints, supporting business planning and decision-making.

* Identify opportunities to streamline processes and improve operational efficiency.

Qualifications & Skills:

* Previous experience in operations, administration, or office management within a busy environment.

* Strong organizational, time-management, and multitasking abilities.

* Excellent communication skills, both written and verbal, with the ability to liaise with suppliers, customers, and internal teams professionally.

* High attention to detail and accuracy.

* Proficiency in Microsoft Office and Google Workspace (Excel, Word, Docs, Sheets).

* Ability to work independently, take ownership of tasks, and support continuous process improvements.

Salary &

Hours:

* £28,000 – £30,000 per annum

* Monday – Friday, 7:30am – 4:30pm

If you are an experienced operations professional looking for a senior, hands-on role with a growing team, apply today to discuss this opportunity further