MAPPA Administrator - Public Protection

The jobholder will provide administrative support within a multi‑agency setting in line with National MAPPA Guidance. The jobholder will also ensure that staff are supported through efficient processes and administration systems are maintained within specified timescales in order to promote the achievement of Strategic Management Board objectives. The post holder will act as a point of contact for MAPPA within the area for the Responsible Authority agencies and the 'Duty to Co‑operate' Agencies as delegated by the MAPPA Coordinator.

In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position. This role may involve some out of hours work.

• Responsible for maintaining accurate offender and victim information on relevant approved databases.
• Ensure the effective administration of referrals into MAPPA from across a range of agencies in line with National MAPPA Guidance.
• Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
• To provide statistical and other information/data as required.
• Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, email.
• Deal and communicate fairly, timely and effectively with Responsible Authorities and the Duty to Cooperate Agencies.
• Organise the availability of appropriate resources, facilities and equipment for activities relating to the effective running of MAPPA.
• Act as a point of contact within the unit including for specialist areas of work as required.
• Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
• Attend meetings as appropriate. Provide support to meetings as required including organising agenda, comprehensive minute taking, and distribution of notes/minutes and action points.
• To ensure that the principles in respect of information sharing and confidentiality are maintained as outlined in the MAPPA Guidance.
• Coordination and collation of meetings for internal and external attendees, booking rooms, arranging refreshments, preparing material, greeting visitors etc.
• Dealing with highly sensitive issues, acting with diplomacy and maintaining strict confidentiality at all times.
• Keeping up to date with changes in key external partnerships which relate to MAPPA arrangements.
• Ensure all activities are conducted in accordance with Health and Safety policies and procedures. Undertake equipment tests as required.
• Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies.
• Work within the aims and values of NPS and HMPPS.

• Experience of meeting administration and ability to undertake accurate minute taking.

• Good keyboard and IT skills including proficiency in MS Office Word and MS Office Excel.

• Ability to use recording databases, for example ViSOR, NDelius and Delivering at Pace.

• Changing and Improving
• Working Together
• Making Effective Decisions
• Delivering at Pace
• Managing a Quality Service
• Communicating and Influencing

• Annual leave: 25 days on appointment, increasing to 30 days after five years of service plus public holidays. (Pro‑rata for part‑time and job share posts).
• Pension:
  Covered by the Local Government Pension Scheme run through the Greater Manchester Pension Fund.
• Training:
  Extensive range of staff development opportunities.
• Networks:
  Opportunity to join employee‑run networks for minority ethnic origin, disabilities, caring responsibilities, women and LGBTQ+ employees.

The post holder must demonstrate a commitment to equality and inclusion at all times. MoJ is a Disability Confident employer and is committed to providing opportunities for all candidates and staff. The Civil Service Code sets out the standards of behaviour expected of civil servants, and recruitment is based on merit and a fair and open competition.