Helpdesk Administrator

My client is seeking a dedicated and experienced Facilities Administrator to support the seamless operation of their office based in Basildon for 6 months.

This role is crucial in ensuring the smooth administration of our facilities.

You will greet and assist visitors, manage security protocols, coordinate meeting room bookings, and provide general administrative support to the facilities management team.

Duties include:

Main duties included:

• Handling inbound and outbound calls

• Logging requests

• Dealing with Invoices/ Raising purchase orders working towards SLAs

• Prioritising urgent jobs, preparing and submitting quotations and distributing reports.

• Logging jobs and allocating work to engineers

• Prioritising work as appropriate and efficiently, generic administration duties

The ideal candidate will have prior experience in a similar role, with strong organisational and customer service skills, and the ability to handle multiple tasks efficiently.

Skills:

Excellent customer service and communication skills
Strong organizational and time-management abilities
Proficiency in handling administrative tasks and paperwork
Knowledge of office services and security protocols
Ability to coordinate with contractors and vendors

Experience with meeting room booking systems
High attention to detail and problem-solving skills
Ability to multitask and manage changing priorities
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work both independently and as part of a team

Software/Tools:
Microsoft Office Suite (Word, Excel, Outlook)
Meeting room booking systems

This is a temporary role and is paying £12.70 per hour PAYE + holiday pay.

If you deem yourself suitable for this position, please apply Immediately