Helpdesk Administrator

Role Overview

My client is seeking a dedicated and experienced Facilities Administrator to support the seamless operation of their office based in Basildon for 6 months. This role is crucial in ensuring the smooth administration of our facilities.

You will greet and assist visitors, manage security protocols, coordinate meeting room bookings, and provide general administrative support to the facilities management team.

• Handling inbound and outbound calls
• Logging requests
• Dealing with invoices, raising purchase orders, working towards SLAs
• Prioritising urgent jobs, preparing and submitting quotations and distributing reports
• Logging jobs and allocating work to engineers
• Prioritising work as appropriate and efficiently, generic administration duties

The ideal candidate will have prior experience in a similar role, with strong organisational and customer service skills, and the ability to handle multiple tasks efficiently.

• Excellent customer service and communication skills
• Strong organisational and time‑management abilities
• Proficiency in handling administrative tasks and paperwork
• Knowledge of office services and security protocols
• Ability to coordinate with contractors and vendors
• Experience with meeting room booking systems
• High attention to detail and problem‑solving skills
• Ability to multitask and manage changing priorities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to work both independently and as part of a team

• Microsoft Office Suite (Word, Excel, Outlook)
• Meeting room booking systems

This is a temporary role and is paying GBP
12.70 per hour PAYE + holiday pay.

If you deem yourself suitable for this position, please apply immediately.