Medical Secretary

You will be responsible for providing a wide range of secretarial and administrative duties, including PA support to Practice Partners and GPs, and administrative support to the wider multidisciplinary team. This includes the timely processing of clinical information (both electronic and hard copy) and liaising with internal and external services such as secondary care and community providers using the Electronic Referral Service (ERS).

• Typing clinical letters, reports and associated documentation
• Processing referrals efficiently via ERS
• Liaising with hospitals, community services and other agencies
• Managing enquiries in an effective and professional manner
• Maintaining accurate referrals and patient records
• Scanning and attaching documents to patient healthcare records
• Inputting data and read coding on Systm One
• Processing SARs, insurance reports, solicitors letters and DVLA forms
• Answering incoming phone calls and handling requests appropriately
• Supporting clinicians and Practice Partners with administrative and PA duties
• Producing meeting agendas and minutes when required
• Supporting reception and providing cover when needed
• Participating in audits and practice searches as requested
• Maintaining a clean and organised working area

Laindon Medical Group is a busy and patient-focused GP practice committed to delivering high-quality care. Our mission is to offer the highest standards of care, listen to our patients views and needs, and ensure all staff are trained and supported to contribute to the smooth and safe running of the practice.

We are looking for a reliable and organised Medical Secretary to support our clinical team in a busy GP practice. The role involves providing high-quality administrative support to ensure the smooth running of patient services.

Key responsibilities:

Audio and digital typing of clinical letters and reports

Managing referrals, test results, and hospital correspondence

Maintaining accurate patient records and filing systems

Dealing with patient and external enquiries in a professional manner

Supporting GPs and clinical staff with general administrative tasks

Excellent typing and IT skills

Strong attention to detail and confidentiality

Good communication and organisational skills

Ability to work under pressure in a fast-paced environment

Previous medical or NHS/GP practice experience preferred

• Knowledge of medical terminology
• Excellent typing, IT and organisational skills
• Ability to work independently and as part of a team
• High level of accuracy and attention to detail
• Understanding of confidentiality and data protection
• Worked in primary care setting
• Previous experience as a Medical Secretary (primary care desirable)
• Confident user of Systm One

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.