Ward Clerk

Go back Mid and South Essex NHS Foundation Trust

The closing date is 06 July 2026

We are seeking an organised and approachable Ward Clerk to support our team at Basildon Hospital. This is an important administrative role, helping to ensure the smooth day-to-day running of the department.

• Greet and welcome all persons entering the ward, checking identification of staff requiring access to patient information.
• Answer the telephone correctly by adhering to the Trust's telephone protocol.
• To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge.
• Maintain good communication and relationships with patients/carers, members of the MDT and nurses in consultation with Ward Manager.
• Liaise with other wards and departments as required to maintain accurate and up-to-date patient records.
• Attend and participate in Ward/Directorate meeting
• Ensure the acuity level is recorded in EPR.
• Assist in the timely organisation of TCI patients.
• Prepare requisitions for ward manager/charge nurses signature, ensuring at all times that the ward has adequate stationery.
• Deal with Ward post and distribute patient letters and read if requested by the patient.
• Re-address letters of discharged patients.
• Maintain clinical case notes and ensure there is no loose filing, there are sufficient history sheets, that they are tidy and repaired as necessary, and problems are reported to the appropriate departments.
• Ensure appropriate paperwork is completed for patients on their discharge, including discharge summary, outpatient appointments, letter to GP and notes are prepared for CAB.
• To undertake all routine clerical duties required such as photocopying, filing, scanning, typing and minutes of ward meetings, as well as assist the Ward Manager in administrative tasks as is required.
• Organise transport for patients if required.
• Arrange for x-rays/scans to be couriered to other hospitals as requested.
• Check supply of stationery and ward documentation on a regular basis, ordering stationary and supplies as required.
• Keep ward patient board, bed areas and notes trolley up to date with patient name and Consultant.
• Update Major Incident cascade lists and telephone numbers on a regular basis.

If you are someone with excellent communication skills, good attention to detail and keen to work in a busy healthcare environment, please submit your application.

No VISA sponsorship available for this role

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

• Computer Literate

• Personal relation skills, customer care
• Work experience of delivering customer facing service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid and South Essex NHS Foundation Trust

£25,272 a year (Pro Rata for Part Time)