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Facilities helpdesk coordinator
Job in
Basildon, Essex County, SS14, England, UK
Listed on 2026-08-19
Listing for:
Adore Recruitment Ltd
Full Time
position Listed on 2026-08-19
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon.
This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you.
What you'll be doing:
* Managing maintenance requests received by phone, email and client portals
* Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs
* Updating the CAFM system with accurate job information and progress notes
* Raising purchase orders and coordinating permits where required
* Liaising with clients and suppliers to provide updates and obtain quotations
* Ensuring jobs are completed and closed correctly within the system
* Supporting planned maintenance programmes, including handyman and electrical works
* Working closely with the wider Help Desk team to deliver an outstanding service
We're looking for someone who has:
* Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling
* Excellent organisational and administration skills
* Strong customer service and communication skills
* Good IT skills, including Microsoft Office (training on CAFM systems can be provided)
What's on offer?
* £30,000 depending on experience
* Modern, newly refurbished offices
* Free surrounding parking
* Friendly, supportive team environment
* Opportunity to work with an established business that continues to grow
* Long-term career prospects and ongoing training
* Overtime available for out-of-hours support
If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV
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