Planning Scheduler

Are you an organised and proactive Scheduler looking join a team in Basildon on a 12-month fixed-term contract?

Then read on.

This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You’ll be responsible for planning and scheduling engineers’ workloads, managing appointments and supporting the smooth day-to-day operation of the service.

• Schedule and coordinate engineers’ diaries to maximise productivity and meet service level agreements (SLAs).
• Allocate reactive and planned maintenance works to the appropriate operatives.
• Liaise with engineers, subcontractors and customers to arrange and confirm appointments.
• Monitor work progress and adjust schedules to respond to changing priorities.
• Ensure all scheduling information is accurately recorded and updated on the relevant systems.
• Handle incoming telephone and email enquiries professionally and efficiently.
• Work closely with operational teams to ensure jobs are completed within agreed timescales.
• Produce reports and provide administrative support where required.

We’re looking for someone who is highly organised, customer-focused and able to thrive in a fast-paced environment. You will have excellent communication skills and be confident managing multiple priorities simultaneously.

• Previous experience in a scheduling, planning or coordination role.
• Experience with in facilities management, property maintenance, social housing or a similar environment would be advantageous.
• Strong organisational and time management skills.
• Excellent IT skills, including experience using scheduling or job management systems.
• A proactive approach with strong attention to detail.
• The ability to work effectively both independently and as part of a team.

• Salary of £25,000 – £30,000, depending on experience.
• 12-month fixed-term contract.
• Opportunity to join a well-established and respected facilities management business.
• Supportive team environment.
• Convenient Basildon location.