Sales Support & Business Intelligence Intern

Location: Basildon (Phoenix House SS14 3EZ
)

Work Schedule: Hybrid (3 days in office)

Department: Parts & Service

Manager: Business Intelligence and Sales Development Manager

Contract Type: Internship (Full-time)

Duration of training contract: 2 years

Salary: £26,000 or £28,000 depending on your university degree level.

The purpose of an internship at Iveco Group is to provide individuals, especially students and recent graduates, with training in real‑world experiences in their field of study. Internships allow you to:

• Learn and implement your learnings under the guidance of seasoned professionals, refining your skills and gaining insights into industry practices
• Apply theoretical knowledge in practical work life settings, enhancing your employability for future jobs
• Gain practical exposure to a specific industry or profession, bridging the gap between classroom learning and professional work
• Expand your professional network, which can be beneficial for future career opportunities

At Iveco Group we pride ourselves on our internship programmes that have been running with success for many years. We hope that this internship serves as valuable experience to you for your future career, and we commit to providing support to you to ensure you can meet your personal aims. We encourage you to be inquisitive and ask us why as we recognise the contribution that a fresh pair of eyes can make to our operations.

This will be a role offering constant learning, working as part of a committed and collaborative team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast‑paced and time‑constrained environment.

The Sales Support & Business Intelligence Intern will undertake a 2‑year training contract aiming to develop skills needed within Commercial Vehicle Sales, data and business intelligence through on the job experience working with and supporting the Parts & Services Department.

Reporting to the Business Intelligence and Sales Development Manager, you will be responsible for the administration of the IVECO Parts Price Support programmes and related commercial functions. Ensuring accurate and timely processing of all price support requests from the IVECO Dealer network and the Parts Sales Managers along with related commercial payments.

Furthermore, you will play a leading role in defining an effective management process, reporting of data and carry out audit checks on these programmes. Clear presentation of data and ‘customer’ focus (meaning internal and external customers) are key. Part of this involves being responsible for market research of parts pricing, utilising tools and the IVECO dealer network to ensure the price point is correct for future programmes.

• Communicating with all levels of management, both IVECO and the IVECO Dealer Network (Written & Verbal)
• Ensure a timely response to price support requests and payments
• Maintain an accurate log to enable regular audit checks on price support requests / payments
• Build and run ad‑hoc reports within Microsoft Excel
• Research pricing of parts for future programmes
• Support other members of the sales support team when needed
• General administration tasks

• Strong communication skills, both written and verbal
• Excellent organisation and time management skills
• Attention to detail
• Ability to multi‑task in a fast‑paced environment
• Ability to solve problems
• Ability to effectively work independently and within a team

• Qualification/degree in a related field e.g. finance, data analysis
• Highly organised, demonstrating an ability to work on multiple tasks simultaneously while retaining attention to detail.
• St…