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Complaints Resolution Specialist, Financial Services

Job in Basildon, Essex County, SS14, England, UK
Listing for: SS&C
Full Time position
Listed on 2026-02-05
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial services company in Basildon is seeking a Complaints Associate to handle and investigate customer complaints. The successful candidate will ensure compliance with service level agreements (SLAs) and regulatory requirements. Responsibilities include documenting findings, liaising with clients and complainants, and maintaining data accurately. A strong background in complaints resolution is essential, and financial experience is advantageous. Competitive compensation and a full-time role are offered.
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