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Hybrid Customer Experience Specialist - Solutions & Care

Job in Basildon, Essex County, SS14, England, UK
Listing for: TeleTech Holdings, Inc.
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25000 - 31000 GBP Yearly GBP 25000.00 31000.00 YEAR
Job Description & How to Apply Below

Tele Tech Holdings, Inc. seeks a Customer Experience Specialist (CXS) to support a global automotive brand from our Dunton site in a hybrid role. You will manage customer interactions via phone, email, live chat and outbound communications, building trust and ownership of issues to resolution.

You will collaborate with dealerships, technical teams and warranty support, delivering outstanding service while handling varied enquiries across multiple channels.

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