Centre Coordinator

Full-time Permanent 2 plus years

Posted 17 Apr 2026

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then, we have continued to develop and deliver programmes to support both young people and adults to learn, achieve and progress toward greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical, friendly, and considerate and encompasses these values in all its services and operations.

Most of all, we believe in working together as a team to create opportunities for the individuals we work with to grow, to help them recognise and achieve their aspirations and goals and attain a positive outcome.

TCHC is a disability confident, committed employer.

We are seeking a Centre Coordinator who can bring excellent administration and people skills to a newly appointed education and training centre, providing education to 16-19-year-olds.

You will be responsible for creating an outstanding experience for our learners and working closely with the Centre Manager and internal teams to track, report, and monitor the success of all young people's learning activities.

• GCSE (or equivalent) in English and maths at grade 4/ C or above (essential)
• Business administration level or above (Desirable)
• Experience with an administration role (essential)
• Experience working in an administration role within education (desirable)
• Experienced in communicating with different people

• Support the centre manager, colleagues, and learners to ensure the smooth running of the education and training centre, maintaining high standards of communication, administration, health, and safety, and safeguarding.
• Oversee the centre admin processes and ensure systems are used.
• Coordinate learner enrolments to the study programme, lead on managing and evidencing learner attendance, and arrange meetings when required.
• Coordinate the use of petty cash and ensure all resources are available.
• Coordinate to ensure deadlines for admin tasks are met.
• Participate in meetings to evaluate individual learning plans, ensuring effective practice is in use.
• Maintain security of confidential materials.
• Diarise any off-site interventions with learners and assist in planning, including travel arrangements.
• Assist with the management and storage of session plans and all appropriate resources.
• Organise learner registrations and exit paperwork.
• Promote inclusive learning and consistently maintain established standards of discipline within the centre.
• Support learner recruitment.
• Support sessions with a covering of breaks.
• Ensure registers are up to date and authorise bursary payments in conjunction with the centre manager.

• Be the first point of contact for all visitors and maintain a professional and welcoming reception area.
• Be the primary first contact for external callers and deal with queries promptly, taking messages and following up to ensure excellent customer service is delivered.
• Support the centre manager and organise promotional events and promote the centre programmes as appropriate, e.g. school career events/open days/awards ceremony.
• Build an effective rapport with learners and report to colleagues any issues which may impact learning progress.

• Lead on administrative requirements of head office and funders, maintaining on-site learner records including learner/parent letters, bursary applications and certificate distribution.
• Learner enrolments and ILPs are accurately completed.
• Ensure that learner bursaries are applied for and administered efficiently, including daily travel payments.
• Organise course marketing and open days.
• Maintain information requirements of external bodies.
• Manage all ordering of stationery and other resources required to ensure the smooth…