OCC and Maintenance Engineer

Job Title: OCC and Maintenance Engineer

Business Sector:
Data Centre Solutions, Critical Environment

Location:
Basildon

• To act as first response to critical alarm notifications across campuses by liaising with and providing information to the Client’s Service desk Team and CBRE.
• To effectively supervise the day‑to‑day operation of the area’s maintenance team to ensure the efficient operation of hard Services facilities across data centres.
• To ensure constant high‑level service delivery is maintained and reactive tasks are completed on time within customer SLA.
• Working alongside OCC manager to help service delivery.
• Adherence to all quality, health & safety, and environmental policies within the Data Centre.

• Provide a Technical point of contact for Client and Site Technical Staff while ensuring all planned / reactive works on various systems are completed to the correct client and legislative standard.
• Monitor and assure the environmental controls within the building / specialist areas conform to the required specifications and tolerances.
• Ensure change control is applied to documentation, software and hardware.
• Develop methods of communicating changes to client and internal teams.
• Review alarm management protocols.
• Liaise with site and client management during any emergency operations or procedures.
• Responsible for equipment and services inspections, testing, planned maintenance, modifications and fault finding.
• Investigate, diagnose and rectify faults on mechanical / electrical distribution systems, plant and equipment when appointed to do so.
• Start up, operate and shut down service plant, equipment and systems when authorised.
• Report to and seek advice from the Team Leader on all matters pertaining to Operational matters, Regulatory and Statutory compliance.
• Carry out Technical and Quality Audits to ensure assets and operations are technically and statutory compliant.
• Provide professional technical input during investigations, RCA’s, A3’s.
• Identify and agree system enhancements to improve resilience and performance.

• Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime for all critical power systems.
• Monitor and respond to BMS & EMS alarms for specific sites.
• Understand all works being completed in the building which affect the mechanical and electrical infrastructure and/or operations of the site data halls.
• Develop and upkeep all site mechanical and controls and BMS related procedures including EOPs, SOPs, MOPs; all documentation should be consistent with current client standards.
• Provide support as standby for shift support if required via line manager.
• Be able to make calculated judgments on sequence of alarms from the monitored data centres.
• Escalate any incoming alarms following alarm management matrix and update customer service desk and on‑call handler.
• Produce clear and concise updates on actions taken from BMS alarms.
• Communicate effectively to vendors on call‑out and when onsite until completion of works.
• Update Si Local Ticket System.
• Follow up and close out on all BMS defects through daily shift reports and CMMS open WOs.
• Be able to remotely reset units and adjust temperatures for sites if requested.
• Analyse PUE data for the Client and place within report.
• Support energy efficiency and maintain customer targeted PUE.
• Produce weekly Battery Monitoring reports and oversee real time UPS discharge reports during the EMEA UPS maintenance servicing.
• Assist with providing monthly management report information for customer.
• Monitor Mimic, BMS & Alarm Systems.
• Control permit to work system, ensuring all live permits are clearly visible.
• Ensure no permits, ATW permits are authorized that run risk of effect to data halls.
• Report on improvements to incident management.
• Access permits where applicable for customer works via Outlook Planner – review RAMS to ensure any risks not captured are addressed.
• Overview switching schedules for planned and reactive maintenance and support.
• Review switching schedules where other internal / external contractors are involved.
• Maintain relevant logbooks in accordance with System…